Director, People Business Partner

Location: Bogota, Colombia; at least 3 days in the office

Company

hirify.global is a global payments technology company facilitating transactions among consumers, merchants, financial institutions, and government entities in more than 200 countries and territories.

What you will do

• Serve as a strategic People Business Partner and trusted advisor to senior leaders across assigned client groups.
• Lead workforce planning, talent reviews, succession planning, leadership development, and diverse talent pipeline initiatives.
• Guide organizational design, change management, business transformation, restructuring, workforce buildouts, and leadership transitions.
• Partner with Centers of Excellence and fellow PBPs on compensation, retention, mobility, talent acquisition, learning and development, and employee relations.
• Use workforce analytics covering attrition, engagement, and talent pipelines to identify trends and inform people decisions.
• Coach leaders and managers, champion inclusion and diversity, support regulatory reporting, and mentor PBP colleagues.

Requirements

• At least 10 years of work experience with a bachelor’s degree, 8 years with an advanced degree, or 3 years with a PhD.
• Broad HR generalist and People Business Partner experience across talent management, organizational development, employee relations, compensation strategy, and workforce planning in a complex, matrixed organization.
• Experience supporting Contact Center and/or Shared Services environments and large-scale service operations.
• Experience advising senior leaders on talent strategy, organizational design, workforce planning, succession, leadership development, performance management, and organizational effectiveness.
• Deep expertise in organizational design and change management, including transformation, restructuring, workforce buildouts, stakeholder engagement, and leadership transitions.
• Experience with talent management practices, succession planning, high-potential development, performance calibration, and diverse leadership pipelines.
• Experience using HR analytics and workforce data to identify trends, assess programs, generate insights, and influence senior stakeholders.
• Experience in a global technology company or similarly complex multinational environment, influencing across geographically dispersed teams and matrix structures without direct authority.
• Knowledge of Colombian employment regulations, HR compliance, and applicable reporting requirements.
• English and Spanish bilingual proficiency required.

Nice to have

• 12 or more years of experience with a bachelor’s degree; 8–10 years with an advanced degree; or 6+ years with a PhD.
• Proficiency with Workday, ServiceNow, Microsoft Excel, PowerPoint, and Copilot.

Culture & Benefits

• At least 3 days per week in the Bogota office; exact expectations are confirmed by the Hiring Manager.
• Work in a multinational payments technology environment with exposure to senior leaders and complex organizational priorities.
• Use emerging technologies, including Generative AI tools such as ChatGPT and Microsoft Copilot, in everyday work.
• Support inclusion, diversity, accountability, continuous development, and hirify.global’s Employer of Choice strategy.