Senior Manager, Security Operations (Cybersecurity)

Location: Mexico City, Mexico; hybrid with 3 days in-office

Company

hirify.global provides an identity security platform for controlling and auditing privileged access across human, machine, and AI identities in on-premises, multi-cloud, and ephemeral infrastructure.

What you will do

• Redefine and mature the Security Operations function, including monitoring, detection, and incident response procedures.
• Lead, mentor, and manage security analysts, including performance expectations, objectives, coverage, on-call rotations, escalation paths, and staffing plans.
• Manage the MSSP relationship, including vendor performance, SLAs, alert quality, coverage, escalations, and continuous improvement.
• Own the incident response lifecycle from triage through post-incident review and improve detection content, alert tuning, and playbooks across SIEM, EDR, and cloud telemetry.
• Ensure compliance and customer commitments for SOC 2, ISO 27001, PCI DSS, and FedRAMP, serving as the Security Operations contact for auditors and assessors.
• Define and report program metrics such as detection coverage, mean time to detect and respond, alert quality, and time to remediate to executive leadership.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Cybersecurity, Engineering, or a related technical field, or equivalent practical experience.
• 8+ years of hands-on security experience across threat detection, incident response, and reporting to technical and executive audiences, including 4+ years building and leading Security Operations teams and developing junior talent.
• Experience with vulnerability identification, malware analysis, threat hunting, threat intelligence, current and emerging exploitation techniques, and attacks against identity infrastructure and privileged access paths, including Active Directory, Entra ID, Kerberos abuse, and credential or secrets exposure.
• Proficiency in at least one scripting or programming language, such as Python, Go, or PowerShell, for tooling, automation, and detection engineering.
• Experience with Azure and AWS infrastructure, Microsoft security technologies such as Sentinel and Defender, and SIEM, EDR, and SOAR platforms.
• Experience managing an MSSP or comparable outsourced monitoring function, including SLA and quality oversight.
• Experience operating a 24x7 or follow-the-sun monitoring model, including on-call rotation design and shift coverage planning.
• Strong verbal and written communication, analytical, and people skills; fluent English, spoken and written, is required.
• One or more certifications: CISSP, GCIA, GCIH, GCFA, GSOC, or equivalent.
• Experience using AI and LLM-based agents and tooling in Security Operations to improve reporting, alerting, and investigations.

Culture & Benefits

• Collaborative, innovative environment focused on protecting human and machine identities.
• Meaningful work, career progression, and support for self-motivated and collaborative employees.
• Healthcare insurance, pension or retirement matching, comprehensive life insurance, employee assistance, time-off plans, and paid company holidays.
• Competitive salary and a meaningful bonus program.
• Employment is subject to a criminal background check and verification of education and employment; publicly posted social media may also be reviewed.