Site Reliability Engineer (IoT)

Location: Singapore City, Singapore; remote work available from Singapore. The role participates in a 24x7 on-call rotation, and hirify.global operates a flexible hybrid working model.

Company

hirify.global develops IoT and connected transportation solutions, providing vehicle data, web-based analytics, and fleet management tools for commercial customers.

What you will do

• Act as a primary escalation point for critical production application and product incidents.
• Troubleshoot complex issues across application stacks, monoliths, microservices, infrastructure, and large-scale telematics environments.
• Improve monitoring, dashboards, alerting, and proactive health checks for critical user journeys and SLOs/SLAs.
• Build automation and scripts that reduce operational toil, improve response times, and validate reliability through system testing.
• Coordinate incident response with development, infrastructure, and technical teams, communicating impact and resolution status.
• Participate in post-major-incident reviews, document corrective actions, and contribute to incident-prevention practices.

Requirements

• Post-secondary diploma or degree specializing in Computer Science, Electrical Engineering, Software Engineering, or a related field.
• 3–5 years of experience in SRE, DevOps, Tier 3 Application Support, System Operations, or a similar role.
• Strong troubleshooting, analytical, problem-solving, decision-making, communication, and teamwork skills, including the ability to work under pressure and manage multiple tasks.
• Extensive experience resolving critical incidents in production environments and working with incident management processes.
• Strong proficiency in Linux and operational scripting with Bash, PowerShell, and Python.
• Experience querying databases and datasets including GoogleSQL, PostgreSQL, and BigData; using configuration management tools such as Ansible; and using GitOps tools such as Argo CD.
• Experience with data visualization platforms such as Apache Superset and BigQuery Visualizations.
• Familiarity with GCP, Azure, or AWS; Kubernetes; and monitoring and alerting systems including Prometheus, Alertmanager, and Grafana.
• Understanding of application environments such as .NET/C#, networking concepts including TCP/IP, HTTP, DNS, and load balancing, and technical software such as Google Suite or equivalent.
• Experience working in a technical or engineering organization; high-technology industry knowledge is an asset.
• Familiarity with AI-powered tools for log analysis, troubleshooting assistance, incident summarization, and automation scripting.
• Entrepreneurial mindset and comfort working in a flat organization.

Culture & Benefits

• Flexible hybrid working model supporting both in-person and virtual work; remote work requires an internet connection with at least 50 Mbps download and 10 Mbps upload.
• 24x7 on-call rotation for critical issues outside business hours.
• Home office reimbursement, online learning and networking opportunities, and virtual collaboration support.
• Full-time permanent employees receive medical and dental benefits, retirement savings, parental leave top-up, baby bonus, and an electric vehicle purchase incentive.
• Inclusive, diverse work environment with accessibility accommodations throughout recruitment and employment.

Hiring process

• Apply directly to the existing vacancy; hirify.global does not accept agency resumes or unsolicited resumes forwarded to employees.
• Accommodation support is available during recruitment and assessment upon request.