Promotions & Merchandising Manager - Cross Border (Ecommerce)

Location: Cape Town, South Africa; hybrid working model

Company

hirify.global is South Africa’s leading online retailer and part of the fast-growing Takealot Group, serving millions of shoppers through hirify.global and Mr D.

What you will do

• Develop and own the Cross Border merchandising strategy and promotional calendar aligned with seasonal peaks, category priorities, and GMV targets.
• Track promotional share of GMV and conversion rates, using pageviews, search trends, lead-time share, and other platform data to improve deal selection and positioning.
• Source, vet, and qualify deals from Cross Border sellers and aggregator partners for margin contribution, product quality, compliance, and customer appeal.
• Negotiate promotional terms, including pricing, rebates, cashback, and sell-through bonuses, while maintaining deal pipeline visibility and expected GMV contribution.
• Position deals across category, seasonal, themed, and front-store promotions; optimize titling, imagery, categorization, placement, and post-launch performance.
• Collaborate with marketing, trade optimization, sales, operations, and BDAs on promotional formats, landing pages, seller portfolios, stock readiness, lead-time communication, and customer expectations.

Requirements

• Bachelor’s degree in Business, Marketing, Commerce, or a similar relevant field.
• 2–3 years of experience in a sales and marketing-related role and/or ecommerce.
• Experience in ecommerce, including a marketplace, retail, or platform environment.
• Experience with promotional planning, deal curation, or merchandising in a consumer-facing business.
• Familiarity with Cross Border trade dynamics, including lead-time fulfilment, international sellers, and unbranded or value assortments.
• Exposure to aggregator or multi-seller deal sourcing.
• Strong analytical capability with data, dashboards, performance metrics, spreadsheet analysis, and platform analytics tools.
• Ability to translate data into merchandising actions, work independently, and take ownership of initiatives end-to-end.
• Strong collaboration, stakeholder management, commercial acumen, attention to detail, adaptability, and understanding of margin, pricing mechanics, and GMV drivers.

Culture & Benefits

• Hybrid working model combining office collaboration and working from home.
• Market-related total remuneration package with flexibility according to individual needs.
• Mentorship, Naspers Tech Community access, and free online learning through MyAcademy, Udacity, Coursera, and other platforms.
• Staff discount, birthday leave, free parking, confidential counselling, legal support, and financial guidance.
• Collaborative, fast-paced work environment with social events and access to current work equipment.