Site Reliability Engineer II (Azure/Kubernetes)

Location: Bulgaria; Sofia - Hybrid

Company

hirify.global provides commercial operations software that unifies pricing, quoting, contracting, rebates, and communications for more than 10,000 customers worldwide.

What you will do

• Operate, monitor, and improve production workloads on Microsoft Azure, focusing on availability, performance, and cost efficiency.
• Build and maintain infrastructure as code and CI/CD pipelines, and define SLIs, SLOs, and error budgets with product engineering teams.
• Manage production Kubernetes clusters and containerized services, including deployments, scaling, upgrades, troubleshooting, and resource tuning.
• Operate Cassandra and OpenSearch clusters through capacity planning, performance tuning, backup and recovery, upgrades, replication, and consistency decisions.
• Automate repetitive operational work and apply AI and machine learning to alerting, anomaly detection, triage, runbooks, and incident response.
• Build observability capabilities, participate in on-call rotations, lead incident investigations and root cause analysis, and collaborate across engineering, security, architecture, support, and customer-facing teams.

Requirements

• 4+ years of experience in site reliability, DevOps, or cloud operations supporting enterprise SaaS services at scale.
• Hands-on experience running production workloads on Microsoft Azure, including compute, networking, identity, and managed services.
• Production Kubernetes experience covering deployments, scaling, upgrades, troubleshooting, and workload tuning.
• Experience with NoSQL data stores, ideally Apache Cassandra and OpenSearch, including performance tuning, capacity planning, and recovery.
• Proficiency in at least one of Python, Go, Bash, or PowerShell, with experience automating operational work.
• Experience with infrastructure as code such as Terraform, Bicep, ARM, or similar, and CI/CD pipelines.
• Experience building and using observability tooling for metrics, logs, traces, and alerting.
• Understanding of distributed systems, networking fundamentals, SLOs, capacity planning, and incident management.
• Experience using AI or automation to improve operations, participating in on-call rotations, leading incident response, and conducting root cause analysis.
• Strong communication and collaboration skills, including explaining technical tradeoffs and influencing teams without direct management authority.

Nice to have

• Azure certifications such as AZ-104 or AZ-400, or Azure Kubernetes Service experience.
• Certified Kubernetes Administrator certification or a similar credential.
• Deep Cassandra operations experience at scale or OpenSearch cluster design and lifecycle management.
• Experience with GitOps tooling such as Argo CD and Helm.
• Experience building AI-driven or agent-based automation for operations, incident response, or developer self-service.
• Familiarity with Azure Monitor, Prometheus, Grafana, or similar observability stacks.
• Exposure to cloud security and compliance practices, including SOC 2 controls, secrets management, and policy-as-code.

Culture & Benefits

• Collaborative, connected environment with opportunities for individual and team development.
• Small Cloud Operations team supporting a large customer base and shared platform services.
• Participation in an on-call rotation is required.
• Inclusive workplace with equal employment opportunities and reasonable accommodation support.
• hirify.global does not accept unsolicited third-party agency resumes for posted FTE positions.

Hiring process

• Apply directly; resumes are accepted in any format, with PDF or plain text preferred.