Technical Documentation Engineer AI

Location: Munich, Germany; hybrid work with remote options within the EU.

Company

hirify.global is a German B2B SaaS company and market leader in Workforce Management Software.

What you will do

• Configure, operate, maintain, and continuously improve the documentation toolchain, particularly MadCap IXIA CCMS and Fluid Topics.
• Evaluate new features and technologies and determine how they can improve the documentation environment.
• Drive AI integration into documentation workflows and implement practical AI use cases to improve quality, efficiency, and user experience.
• Act as the technical point of contact for Technical Writers, providing troubleshooting, guidance, and training.
• Collaborate with Development, Product Management, and other teams on documentation-related technical topics.
• Contribute to technical writing when needed and remain connected to the documentation team's daily work.

Requirements

• At least 2 years of hands-on experience configuring and working with a Component Content Management System, ideally MadCap IXIA CCMS.
• Strong knowledge of XML and DITA.
• Practical experience in technical writing.
• Strong interest in AI and hands-on motivation to apply it to technical documentation and workflows.
• Proactive approach to improving tools, processes, and ways of working.
• Strong communication skills and the ability to work effectively with Technical Writers, Development, and Product Management.
• Collaborative and supportive working style.
• Native German speaker.

Nice to have

• Experience with Content Delivery Platforms such as Fluid Topics.

Culture & Benefits

• Hybrid work culture with remote work within the EU and 30 days of vacation.
• Profit-sharing and an employee stock program.
• Structured onboarding, clear career paths, Expert and Leadership Tracks, and access to ATOSS Academy.
• Company events, team retreats, and an in-house barista in Munich.
• Regular check-ups, corporate wellness programs, and Wellhub membership.
• Listed on SDAX and TecDAX, with a focus on stability and growth.