AI Innovation & Automation - Senior Quality Engineer (AI)

Location: Sofia, Bulgaria; hybrid work model with 3 days per week in the Sofia office

Company

Tieto Tech Consulting provides design-led, data-centric, and AI-powered digital engineering and consulting services to enterprises worldwide. Its Bulgaria team includes more than 500 professionals developing tailored digital solutions across diverse industries.

What you will do

• Build end-to-end Quality Engineering processes and leverage AI agents within them.
• Manage AI agents to create test scenarios, test strategies, and automated tests.
• Design and execute manual and automated testing across web, API, and integrated systems.
• Build, maintain, and scale automated test suites and frameworks, converting manual scenarios into reliable automated tests.
• Integrate automated checks into CI/CD pipelines and maintain traceability between requirements, test cases, defects, and results.
• Collaborate with engineers, product teams, and stakeholders; analyze risks, improve quality standards, and mentor teammates.

Requirements

• Proven experience in both manual testing and test automation.
• Strong understanding of test design, exploratory, regression, system, and end-to-end testing.
• Hands-on experience with Playwright, Selenium, Cypress, or similar automation tools.
• Experience with at least one programming language such as JavaScript, TypeScript, or Java.
• Experience testing user interfaces and APIs, plus a good understanding of CI/CD delivery pipelines.
• Ability to create clear test documentation, defect reports, and quality summaries.
• Excellent written and spoken English; strong communication, collaboration, ownership, and continuous-improvement skills.
• Ability to balance detailed manual validation with automation scalability, challenge quality gaps, and lead by example.
• Experience working in distributed global teams.

Nice to have

• Experience with AI-assisted development or testing, including AI-based test-case generation, quality insights, defect analysis, or productivity improvement.
• Experience with Xray, Jira, Confluence, BrowserStack, GitHub Actions, or similar platforms.
• Experience with mobile testing, Appium, or cross-browser and device testing.
• Experience mentoring QA or Quality Engineering colleagues.

Culture & Benefits

• Hybrid working arrangement with regular attendance at the Sofia office.
• Inclusive workplace welcoming applicants of all backgrounds, genders, and walks of life.
• Culture centered on openness, trust, diversity, equity, and inclusion.
• Opportunity to contribute to modern AI-powered digital engineering and quality practices.

Hiring process

• Tieto communicates with candidates only through @tieto.com email addresses.
• Candidates are not asked to pay recruitment fees or share financial details.