Retail Operations Management Manager (Retail)

Location: Seoul, South Korea (Korea Corporate Office)

Company

hirify.global is a global house of brands whose portfolio includes Coach, a fashion house founded in New York in 1941.

What you will do

• Lead store infrastructure, IT, digital platform, and continuous improvement initiatives across the Korea market.
• Maintain store safety, maintenance, operational consistency, and premium store conditions through effective vendor management.
• Lead operational readiness for new store openings, relocations, and closures.
• Coordinate Korea’s participation in Asia regional initiatives, including the Store Manager Conference and overseas incentive trip for top performers.
• Drive store audits, compliance controls, risk mitigation, vendor contracts, procurement, and supply chain operations.

Requirements

• Operational excellence and strong responsibility.
• Execution and delivery focus.
• Field leadership, clear communication with stores, and a store-oriented mindset.
• Positive and proactive attitude with strong problem-solving ability.
• Strategic agility, including the ability to anticipate trends and create effective strategies and plans.
• Ability to develop people, build effective teams, manage ambiguity, focus on customers, and drive results.

Culture & Benefits

• Global, inclusive, and innovative brand environment.
• Cross-functional collaboration with headquarters, regional teams, stores, vendors, and external partners.
• Leadership development and participation in regional initiatives.
• Equal opportunity and affirmative action employer.