Senior User Researcher (AI)

Location: Barcelona Gran Vía, Spain; flexible and hybrid working options may be available where possible. Relocation support is not offered, so applicants must be able to access this location.

Annual base salary: €41,900–€77,700, with possible performance-based bonus.

Company

hirify.global develops healthcare products and operates a digital experience and adoption function supporting product and business decision-making.

What you will do

• Own research agendas for product or experience domains, aligning initiatives with business priorities and evidence gaps.
• Frame decision-focused research questions and choose between new studies, existing evidence, and analytics.
• Design and conduct end-to-end qualitative and quantitative studies, triangulating insights from multiple sources.
• Synthesize evidence into actionable recommendations and communicate confidence, limitations, and business impact.
• Partner with product, design, engineering, and business stakeholders on roadmaps, prioritization, and design decisions.
• Mentor colleagues, improve research standards, apply AI responsibly, and ensure ethical, inclusive research with appropriate consent and data handling.

Requirements

• 8+ years of applied research experience in an applied research environment, such as product research or design research.
• Demonstrable expertise in both qualitative and quantitative research methods.
• Ability to frame ambiguous problems and select proportionate research approaches.
• Track record of research influencing meaningful product or business decisions.
• Hands-on experience with enterprise-scale research tools and/or repositories.
• Excellent written and spoken English and clear, credible communication with senior stakeholders.
• Bachelor’s degree in human-computer interaction, cognitive science, psychology, statistics, anthropology, design research, or a related discipline.
• Working knowledge of research ethics, consent, privacy, and confidentiality.

Nice to have

• Expertise in accessibility and inclusive research.

Culture & Benefits

• Inclusive, diverse, and equitable working environment focused on the patients and communities served.
• Insurance plans, retirement plans, wellbeing resources, and global recognition programs.
• Flexible and hybrid working options where possible.
• Minimum 14 weeks of paid parental leave.
• Benefits and compensation vary by country and may be subject to local legal requirements and collective bargaining agreements.