Technical Product Manager, Business Support System - BSS Product Management Department (BSPMD)

Location: Tokyo, Japan; additional location: Futakotamagawa

Company

hirify.global develops integrated technology platforms supporting the hirify.global Ecosystem and hirify.global Mobile's unified Business Support System.

What you will do

• Define and clarify business, system, functional, integration, and operational requirements.
• Create functional and interface specifications for BSS solutions.
• Coordinate with stakeholders, vendors, partner companies, and development teams.
• Manage the product development backlog, parallel development projects, and operational improvements.
• Handle production issues, troubleshooting, and production operations.
• Support a unified BSS platform and AI-driven platform capabilities.

Requirements

• 8+ years of total experience, including at least 5 years in product management or high-level design/R&D at a vendor.
• Strong IT technical knowledge, including protocols, databases, and coding.
• Experience clarifying business and system requirements.
• Experience creating functional and interface specification documents.
• Experience developing comprehensive test cases and scenarios.
• Hands-on production troubleshooting experience.
• Ability to manage multiple development projects in parallel.
• Japanese communication proficiency at JLPT N2 level or above.

Nice to have

• Business Support System experience in the telecommunications industry.
• Development, coding, or SQL experience.
• Experience with billing, payment, EC portals, or API-based integration.

Culture & Benefits

• Work within hirify.global's Technology Platforms Division and Telecom Business Application Supervisory Department.
• Collaborate closely with internal stakeholders, development teams, vendors, and other companies.
• Contribute to agile, scalable solutions across the customer lifecycle.