People Operations Senior Associate (Japan HR)

Location: Tokyo, Japan — hybrid work model

Company

Business sustainability ratings provider using expert analysis and technology to help companies identify environmental, social, and ethical risks.

What you will do

• Localize and execute global HR strategies with the Regional HR Lead and support talent attraction and retention in Japan.
• Manage the employee lifecycle, including onboarding, orientation, mobility, development, offboarding, employee relations, disciplinary procedures, and performance-related support.
• Coordinate payroll, benefits, HR documentation, mandatory filings, local employment rules, and Article 36 Agreements with external providers and labor specialists.
• Evaluate and implement Gen-AI tools, automated HR workflows, local HR policies, and employee engagement initiatives.
• Manage workplace health and safety requirements, including Health Committee meetings, annual health checks, and stress checks.
• Support office administration, supplies, emergency planning, visitors, co-working space coordination, and sustainable workplace practices.

Requirements

• 8+ years of progressive HR generalist operations experience in a multinational corporation in Japan.
• Full-professional Japanese and excellent spoken and written English.
• Familiarity with Japanese employment-related labor regulations and experience with compensation and benefits administration.
• Hands-on experience working with external payroll providers and Sharoushi firms.
• Proven experience handling complex employee relations, performance management, and disciplinary procedures with tact, confidentiality, and integrity.
• Demonstrated enthusiasm for Gen-AI tools and modern HR Tech for workplace process automation.
• Flexibility to support internal clients and global HR projects, including willingness to go the extra mile.
• Ability to collaborate across departments and work effectively in an international, multicultural, diverse, inclusive, and team-oriented environment.

Nice to have

• Sharoushi certification.
• Working knowledge of office management and health and safety management.

Culture & Benefits

• Full-time employment with a flexi-time working system and hybrid work model.
• Support with necessary office and IT equipment, plus commuting allowance and social insurance.
• Wellness allowance, professional mental health support, and life insurance.
• Learning and development opportunities, peer recognition, employee-led resource groups, sustainability events, community involvement, and a paid employee volunteer day.
• Remote work from abroad policy and referral bonus policy.

Hiring process

• Submit a CV in English; every application receives a response.
• Interview adjustments are available on request, including provision of interview questions.