Senior UX Designer (Focus on Research)

Location: Zagreb, Croatia; hybrid working with 5 days in the office per month

Company

hirify.global® is a Growth Invention company operating at the intersection of technology and marketing to help ambitious brands grow faster.

What you will do

• Plan and conduct user research, including exploratory discovery, usability testing, interviews, and concept validation.
• Frame research questions and help product teams explore problem spaces before defining solutions.
• Analyse results, document insights, and communicate findings to support product and design decisions.
• Collaborate with designers, product managers, developers, and other stakeholders in cross-functional teams.
• Develop scalable research standards, methods, tools, and best practices.
• Advocate for journey-driven, evidence-based product development and contribute to the research culture.

Requirements

• More than 5 years of experience in user research, ideally in an agency and agile, product-focused environments.
• Strong ability to run and analyse studies, including usability tests, interviews, and concept validations.
• Ability to make research results clear and actionable for designers, product managers, and stakeholders.
• Familiarity with journey mapping and experience frameworks, with the ability to apply them in real product work.
• Confidence facilitating sessions, speaking with users, and contributing to product strategy.
• Proactive, hands-on approach with the ability to bring structure and continuously improve research practice.
• English working proficiency required.

Nice to have

• German is a strong plus.
• Experience with emerging research tools, methods, and technologies.

Culture & Benefits

• Flexible hybrid working policy requiring 5 days in the office per month.
• Transparent career development and pay.
• Supplemental and additional health insurance.
• Third pillar pension fund and referral bonus programme.
• OpenUp health contribution and multisport programme.
• Training, development, certifications, an inclusive culture, and opportunities to support local charities through hirify.global® Cares Month.