Software Asset Specialist (iGaming)

Location: Hybrid work from the Tartu, Estonia office

Company

hirify.global develops software, services, content, and platform technology for regulated and regulating gaming markets.

What you will do

• Manage software licence and SaaS subscription lifecycles, including requests, purchases, allocation, renewals, retirement, and offboarding revocations.
• Maintain software inventory, entitlement, usage, and compliance data; resolve discrepancies, support audits and true-ups, and reclaim unused licences.
• Handle service desk requests, user-seat assignment, group-based provisioning, single sign-on, and access or permission issues.
• Track renewals, prepare budgets and forecasts, support purchase justifications, allocate costs, and coordinate invoices and spend reporting with Procurement and Finance.
• Manage domain purchases, renewals, transfers, DNS records, and the complete SSL certificate lifecycle.
• Work with IT, Information Security, Procurement, Finance, business users, and external providers; maintain documentation and reporting.

Requirements

• Excellent written and spoken English.
• At least two years of experience in an IT-related environment, including IT operations, service desk, system administration, DevOps, IT procurement, or software licensing.
• Practical understanding of Active Directory, single sign-on, DNS, and SSL certificates; deep technical expertise is not required.
• Strong organisation and attention to detail, with the ability to manage concurrent requests, renewals, and priorities.
• Ability to learn tools and processes quickly, take ownership with limited supervision, investigate problems, use judgement, and propose solutions or next steps.
• Confident communication with technical and non-technical stakeholders, including Finance, Legal, Procurement, business users, and external partners.
• Trustworthy, accountable, and comfortable working independently as part of a geographically distributed team.
• Confident use of Microsoft tools, particularly Excel, Microsoft 365, Teams, SharePoint, and Outlook.
• Openness to new technology and responsible use of modern tools to improve efficiency, documentation, and processes.

Nice to have

• Experience with software asset management platforms such as Snow, Flexera, or ServiceNow and familiarity with software licensing models.
• Experience with IT service management or ticketing platforms such as Jira Service Management or ServiceNow.
• Hands-on experience with user provisioning, Active Directory groups, or access management workflows.
• Experience managing domain registrars, DNS records, or SSL certificates.
• SAM, ITIL, or FinOps certification.

Culture & Benefits

• 12-month fixed-term opportunity covering parental leave, with a planned start in January 2027.
• Flexible hybrid working in line with the local office policy and clear team communication.
• Ownership, trust, open cross-cultural communication, and freedom to propose improvements.
• Learning and development support, with the role's full scope learnable over time.
• Work-life balance with no routine overtime or on-call duties.

Hiring process

• Submit a CV and a brief motivation letter.
• Cover career goals, current experience in software asset management, IT operations, IT procurement, or related fields, and interest in the opportunity; the letter may be added in the application page's “your message to the hiring manager” section.