Safety Governance Manager

Location: Hybrid in Almaty, Kazakhstan

Company

hirify.global is a global technology company operating ride-hailing, freight, delivery, intercity travel, and financial services across 47 countries.

What you will do

• Design and launch the safety governance framework, including policies, standards, risk registers, controls, and review cadence.
• Verify safety processes, product features, and the integrity of safety metrics against approved methodologies.
• Independently re-sample incidents using underlying data, identify gaps, and coordinate remediation with control owners.
• Design verification and reporting methodologies and deliver findings to senior management and the board.
• Maintain the safety risk-acceptance register, assess entries against the safety risk appetite, and report its status.
• Review the safety spend baseline and costing methodology; do not own or operate safety controls or accept safety risk.

Requirements

• 5+ years of experience in trust and safety, safety operations, risk assurance, or compliance programme management.
• Experience building a function, methodology, or programme from scratch in at least one role.
• Strong governance background, including risk management frameworks and board-level reporting.
• Data literacy, including specifying metrics, challenging dashboards, and interpreting sampling results.
• Hands-on AI fluency with Claude or similar tools for building visualisations and storylines that explain complex safety risks.
• Legal literacy sufficient for effective work with counsel; a law degree is not required.
• Strong stakeholder management across Product, Operations, Legal, and Data teams in a global environment.
• Strong interpersonal skills, including delivering unwelcome QA findings and influencing teams outside your authority.
• Fluent English.

Nice to have

• Experience in ride-hailing, mobility, delivery, or another business with offline safety risks.
• Hands-on experience designing or managing an incident taxonomy.
• TSPA membership.
• A certificate in data analytics.

Culture & Benefits

• Mentoring, career consulting, and learning programmes.
• International experience through the Global Talent Exchange Program.
• Company-wide challenges, awards, sports activities, social impact, and volunteering projects.
• Employee-led environment focused on initiative, openness, and professional growth.
• Co-financed language courses and internal speaking clubs.
• Final benefits may vary depending on location.

Hiring process

• Hiring manager interview followed by a team interview.
• English proficiency test, offer, and hiring decision.