Assistant Manager (Payment) - Asset Manager Services

Location: Moka, Mauritius; hybrid workplace

Company

hirify.global provides asset manager, issuer, private wealth, and corporate services that address operational and regulatory complexity. The company has over 50 years of expertise, 20 locations, and 2,000 colleagues.

What you will do

• Lead and support the Payments Team, ensuring accurate, efficient, and timely payment processing.
• Oversee payment approvals, workflows, and controls across banking and internal systems.
• Act as the key contact for payment-related queries and collaborate with clients, Directors, Senior Managers, Managers, and Client Administration teams.
• Manage workloads, service levels, operational priorities, and client support.
• Coach and develop team members while contributing to recruitment and performance management.
• Drive process improvements and automation, monitor quality and compliance, and identify and escalate operational risks.

Requirements

• Bachelor’s degree in Business, Finance, Accounting, or a related field.
• 5–7 years of experience in payments, banking operations, or a related financial services environment.
• Strong understanding of payment processes, controls, and operational risk management.
• Comfort using technology and digital platforms for payment processing, workflow management, and virtual meetings.
• Intermediate proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
• Ability to supervise, coach, and support team members in a fast-paced environment.
• Proactive, solution-oriented approach with the ability to identify issues and drive timely resolution.
• Ability to work independently and contribute positively to a collaborative team culture.

Culture & Benefits

• Flexible hybrid working arrangement and flexible working hours; role-specific details are confirmed during the interview process.
• Private pension plan fully paid by the company after probation.
• Private medical insurance with catastrophe cover, fully paid by the company.
• Employee recognition program and spot bonuses.
• Values include client centricity, ambition, agility, collaboration, and ethical conduct.
• Equal opportunity employment with support available to make the application process easier.