Manager, Technical Services (Pharmaceutical Manufacturing)

Location: On-site in New Albany, Ohio, United States

Salary: $145,000–$170,000 annually for US-based candidates; location-based ranges may apply outside the US. Equity may also be offered.

Company

Hims & Hers is a public health and wellness platform scaling a multi-site network of 503A compounding pharmacies, a 503B outsourcing facility, and a peptide API manufacturing site.

What you will do

• Own site-level process verification, including protocols, reports, data packages, process monitoring, and aseptic process simulations at sterile sites.
• Execute cleaning validation and ongoing verification for compounding, filling, and processing equipment.
• Support technology transfer of products, formulations, and processes from R&D or other manufacturing sites into routine commercial production.
• Lead process optimization, continuous improvement, root-cause investigations, CAPA, and equipment troubleshooting.
• Support FDA and state board of pharmacy inspections as the technical subject matter expert.
• Lead, hire, coach, and develop the Technical Services team while planning workload across validation, transfers, troubleshooting, and compliance activities.

Requirements

• Bachelor’s degree in Engineering, Pharmacy, Chemistry, or a related technical or scientific field.
• 5+ years of experience in pharmaceutical manufacturing or sterile/nonsterile compounding, including hands-on process verification, cleaning validation, technology transfer, or equipment troubleshooting.
• Prior supervision or leadership of technical staff, including hiring, coaching, and performance management, in a regulated manufacturing or compounding environment.
• Working knowledge of USP <795>, <797>, and <800> as applicable, FDA Process Validation Guidance (2011), and cGMP requirements.
• Experience with root-cause investigations and CAPA in a regulated manufacturing environment.
• Strong technical writing skills for clear, defensible protocols and reports.
• Ability to work hands-on with manufacturing equipment and collaborate with Operations, Quality, and Engineering.

Nice to have

• Experience with peptide, oligonucleotide, or other complex API manufacturing processes.
• Hands-on experience with autoclaves, isolators, filling lines, or API processing and purification equipment.
• Experience with new equipment commissioning, IOQ/PQ execution, or site launch activities.
• Experience supporting FDA or state board of pharmacy inspections.

Culture & Benefits

• Full-time role with competitive salary and equity compensation.
• Unlimited PTO, company holidays, and quarterly mental health days.
• Medical, dental, and vision coverage, parental leave, and 401(k) matching.
• Employee Stock Purchase Program and offsite team retreats.
• Work in an environment focused on ethics, wellness, diversity, and belonging.