Associate Document Operations - 12month FTC-2

Location: Portugal - Field

Company

hirify.global develops identity-centric security solutions and identity verification technologies used across more than 150 countries.

What you will do

• Execute document onboarding tasks from start to finish, ensuring accuracy and compliance with internal standards.
• Manage document onboarding assignments and document database updates with Coordinators and stakeholders.
• Label identification document data, including anonymized samples and documents containing PII, in line with security and privacy guidelines.
• Analyze document performance data, report findings, and support second-line inquiries about verification performance.
• Test and validate document-related tooling and provide feedback to Product and Engineering.
• Maintain clear documentation of processes and outcomes.

Requirements

• Strong attention to detail and ability to identify inconsistencies accurately.
• Ownership of assigned tasks through completion and accountability for outcomes.
• Analytical mindset with the ability to interpret data and identify trends.
• Problem-solving skills for troubleshooting and resolving issues.
• Ability to collaborate and communicate clearly across departments, both verbally and in writing.

Nice to have

• Experience with Excel or Google Sheets.
• Familiarity with analytics tools such as Looker.
• Basic understanding of Jira and Confluence.
• Interest in machine learning systems and document verification.
• Ability to read and interpret East Asian scripts.

Culture & Benefits

• Full-time, fixed-term employment for 12 months.
• Career growth through learning-focused initiatives and challenging work.
• Flexible workplace options are offered company-wide, including remote, hybrid, and on-site arrangements.
• Collaborative, diverse, inclusive, and respectful work environment.