Technical Business Analyst (Insurtech)

Location: Brussels, Belgium — Hybrid

Company

hirify.global is an insurtech scale-up that builds digital embedded insurance experiences and provides a platform used across 32 European countries.

What you will do

• Audit existing Jotform claims forms, map branching logic and validation rules, and rebuild and optimize them in Penbox.
• Analyse insurance products, customer journeys, business rules and operational workflows.
• Document requirements as process maps, functional requirements, user stories, data mappings and implementation notes.
• Map partner requirements to hirify.global platform capabilities and assist with product, scheme, workflow and document configuration.
• Read API documentation, review JSON payloads, investigate data flows, prepare test cases and document issues.
• Support partner launches by joining client-facing meetings and suggesting improvements to processes, documentation and solutions.

Requirements

• Studying towards or recently completed a degree in business analysis, engineering, computer science, information systems or a related subject.
• Ability to understand systems and processes, break problems into smaller parts and explain reasoning clearly.
• Understanding of APIs, HTTP, JSON or system integrations.
• Some exposure to JavaScript, Python or another programming language; advanced development skills are not required.
• Comfort working with spreadsheets, structured data and written documentation.
• Organised, detail-oriented, curious and able to ask clarifying questions.
• Ability to work independently while knowing when to ask for help.
• Clear written and spoken English communication skills.

Nice to have

• Experience with Postman, Swagger or similar API documentation tools.
• Basic knowledge of SQL, data modelling or process mapping.
• Experience creating flowcharts or diagrams.
• Interest in insurance, fintech, SaaS or software integrations.

Culture & Benefits

• Work alongside solution consultants, business analysts, engineers and project managers.
• Receive support from experienced colleagues while gaining exposure to real partner projects.
• Learn how business requirements become technical solutions and working software.
• Collaborate with technical and non-technical colleagues in an international team.