VIP/Sales Trainer (iGaming)

TL;DR

VIP/Sales Trainer (iGaming): Onboarding and motivating VIP account managers for an iGaming product with an accent on ensuring excellent player experience and compliance. Focus on monitoring performance, checking day-to-day work, and guaranteeing adherence to regulations.

Location: Onsite in Warsaw, Poland

Company

hirify.global is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing.

What you will do

• Onboard newly hired VIP account managers.
• Monitor VIP account manager performance and behavior.
• Ensure VIP account managers deliver an excellent player experience.
• Check VIP account manager's day-to-day work.
• Ensure that products’ compliance is being followed according to relevant regulations.

Requirements

• Proficiency in English written and spoken.
• Proactive person with good support/sales skills.
• iGaming background is a must.
• Strong communication and negotiation skills.
• Problem Solving skills.
• Attention to details.

Culture & Benefits

• Attractive office location and facilities with snacks.
• 20/26 days of vacation per year and 6 days of sick leaves without document required.
• Medical insurance for you and your partner.
• Sports package.
• Birthday, wedding, and newborn gifts.
• Partially paid language classes.
• Career growth opportunities.
• International corporate parties, great team-building events and activities.