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13 дней назад

Senior Supervisor, Field Engineering (Defense Tech)

76 500$
Формат работы
onsite
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Senior Supervisor, Field Engineering (Defense Tech): Supervising field technicians and providing onsite technical support for FAA networks and air traffic control facilities with an accent on team leadership, network and telecommunications equipment maintenance, and customer escalation management. Focus on coordinating field resources, resolving service issues, supporting emergency operations, and traveling to remote sites while meeting security and physical-access requirements.

Location: Fremont, California, with onsite support at Northern Cal TRACON and Oakland Air Traffic Control Center; travel up to 100% at a time to remote sites or outside assigned regions. The schedule is 8 hours per day, 5 days per week, with after-hours emergency support as needed.

Salary: $76,500–$1,141,500 for specified locations including California; other listed locations have a range of $67,000–$124,000.

Company

hirify.global develops defense technology and end-to-end solutions connecting space, air, land, sea, and cyber domains for national security customers.

What you will do

  • Supervise five remote field technicians supporting FAA programs across Northern California airspace.
  • Provide technical training, onsite support, guidance, and policy oversight for field staff.
  • Allocate team resources, support performance activities, and address employee concerns.
  • Coordinate with the Network Operations Command Center, Help Desk, and customers to resolve service requests and escalations.
  • Install, repair, configure, test, and maintain computers, network equipment, and telecommunications systems while documenting repairs and changes.
  • Travel to remote sites, respond to after-hours emergencies, and perform physical work including lifting up to 32 pounds and using ladders or step stools up to approximately 10 feet.

Requirements

  • Bachelor’s degree and at least 2 years of relevant experience, or a graduate degree with 0–2 years of related experience; alternatively, at least 6 years of relevant experience without a degree.
  • Valid driver’s license and satisfactory driving record required for initial and continued employment.
  • Ability to obtain and maintain an FAA Public Trust Security Clearance is required.
  • Ability to obtain and maintain an active DOD Secret Clearance may also be required.
  • Security clearance eligibility requires U.S. citizenship.

Nice to have

  • Experience with fiber, multiplexes, network topology, Frame Relay, Fractional T-1, SONET, ATM, private line, and voice and data applications.
  • Experience with RJ-11, RJ-45, DB-25, V.35, and RS-449 cable connectors and replacements.
  • Experience with AC/DC power testing, three-phase AC, and 24VDC and 48VDC power supplies.
  • Experience with T1, DS3, BERT, and analog VG network and circuit testing within Bell Core standards.
  • Experience with T1/DS3 test equipment such as Ameritech AM5XT, Sage 935, Digital O-scope, Halcyon 704A, or Para-scope.
  • CCNA, CCNP, A+, MCP, MCDST, or Dell desktop and laptop certification.
  • Experience with service dispatch centers and customer interfacing.

Culture & Benefits

  • Inclusive, engaging environment focused on professional growth, customer missions, community commitment, and work-life success.
  • Health and disability insurance, 401(k) matching, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays.
  • Employment may include background checks, pre-employment substance-abuse testing, and E-Verify, where permitted by law.

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