Senior SRE Observability Engineer (Data Platform)

Location: Remote, hybrid, or onsite in Serbia, Armenia, Georgia, Kazakhstan, Thailand, or Vietnam

Company

Emerging Travel Group operates in the travel industry.

What you will do

• Develop end-to-end monitoring for infrastructure stacks including Trino, Kubernetes, databases, Apache Ozone, and Hadoop.
• Automate DORA metrics collection and create high-level service health and uptime dashboards.
• Audit infrastructure metrics and address monitoring gaps across Kubernetes, databases, and distributed storage systems.
• Optimize and update Alertmanager rules to detect incidents and anomalies before they affect users.
• Act as the central monitoring expert, supporting dashboard configuration and alerting while reducing routine workload for team leads.

Requirements

• At least 3 years of DevOps/SRE experience and at least 5 years of experience in IT.
• Experience as an SRE or monitoring engineer focused on infrastructure reliability rather than product feature development.
• Experience with Python.
• Deep knowledge of Prometheus, Grafana, and Alertmanager, including complex PromQL queries and alert-fatigue reduction.
• Practical understanding of SLI, SLO, and SLA concepts, error budgets, and DORA metrics collection methodology.
• Experience with Kubernetes and databases, plus the ability to understand metrics from distributed systems such as Hadoop and Trino.
• Ability to translate abstract system behavior and logs into clear, structured, actionable metrics.
• Experience with ClickHouse, Vertica, StarRocks, or Greenplum.

Nice to have

• Experience with Go or JavaScript.

Culture & Benefits

• Flexible working hours focused on results rather than a fixed 9:00 AM start.
• Choice of fully remote, office-based, or hybrid work format.
• Internal adaptation, training, soft-skills, and leadership development programs tailored to employees.
• Partial compensation for external training and conferences.
• Group and individual English lessons and speaking clubs with colleagues from around the world.
• Corporate prices on hotels and other travel services, plus an additional MyTime Day Off.