Site Reliability Engineer (m/f/x) B2C (Gaming)

Location: Remote within +/-2 hours of Central European Time (CET); a valid EU work permit is required. No relocation support is provided. Optional team meetups take place quarterly; offices are available in Karlsruhe and Berlin.

Company

hirify.global provides game server hosting for PC, Xbox, and PlayStation, operating a global network of data centers and supporting games including ARK, Minecraft, DayZ, and Valheim.

What you will do

• Operate, scale, maintain, and troubleshoot production Kubernetes clusters for gaming services.
• Maintain and optimize Kubernetes operators written in Go and other services, including performance investigation and bug resolution.
• Design and manage reproducible infrastructure with Terraform and Infrastructure as Code.
• Automate configuration management, deployments, and recurring operational tasks with Ansible.
• Develop and maintain monitoring, logging, and alerting systems using tools such as Prometheus and Grafana.
• Participate in a fair on-call rotation and take responsibility for the reliability and availability of customer gameservers.

Requirements

• Deep, hands-on experience operating, managing, and troubleshooting Kubernetes clusters in production.
• Experience building and managing complex infrastructure with Terraform.
• Strong knowledge of Ansible for eliminating manual processes and improving operational efficiency.
• Knowledge of SLAs, SLOs, and Error Budgets, with a focus on highly available and resilient systems.
• Development experience in Go, including developing Kubernetes Operators and optimizing existing operators at runtime.
• Understanding of player expectations for a reliable gaming platform.
• Ability to communicate complex technical topics clearly in English and collaborate actively within a team.
• Willingness to participate in an on-call rotation.
• Ability to work remotely within +/-2 hours of CET and hold a valid EU work permit.
• A brief explanation of motivation for the role and why hirify.global is the next career step.

Nice to have

• German language skills.

Culture & Benefits

• Remote, hybrid, or office-based work options, with support for temporary work from abroad.
• Flexible working hours and support for work-life balance.
• Free hirify.global game servers, team-building activities, social events, and optional company meetups.
• 30 vacation days, additional paid leave for special occasions, and an annual Mental Health Day.
• Professional development and training opportunities, regular feedback, and performance reviews.
• Company pension plan, JobRad bicycle leasing, ergonomic office and home-office support, and other health-related benefits.