ICT Support Coordinator - Internal Applicants Only

Location: NRC Head Office, Oslo, Norway. Must be an NRC internal candidate with the legal right to live and work in Norway and be available to start immediately in Oslo. Travel up to 5%.

Company

hirify.global is an independent global humanitarian organisation helping people forced to flee and providing assistance across 40 countries.

What you will do

• Coordinate ICT support activities across the Head Office and Field Services Unit.
• Collaborate with ICT staff in field, regional, and country offices.
• Provide first-line ICT support to Head Office and Representation Offices and support second-line services for Regional and Country Offices worldwide.
• Strengthen ICT support compliance, oversight, and operational excellence.
• Facilitate the rollout of ICT-driven solutions and engage with internal and external stakeholders.

Requirements

• Current NRC internal candidate with the legal right to live and work in Norway.
• Minimum 3 years of relevant ICT support work experience or equivalent technical knowledge.
• Bachelor’s degree or equivalent.
• Fluency in English, written and verbal.
• Service-oriented approach and strong people skills; friendly, polite, and constructive.
• Ability to thrive in a fast-paced environment.
• Strong desire to work within a humanitarian organisation.

Nice to have

• Familiarity with a modern HelpDesk system such as FreshDesk or Jira.
• Experience with technical automations and workflows.
• Additional languages.

Culture & Benefits

• Temporary maternity cover contract until the end of December 2027.
• Duty station at NRC’s Head Office in Oslo.
• Salary and benefits follow grade 7 of NRC’s Resident salary scale and accompanying terms and conditions.
• Equal-opportunity workplace committed to diversity, equity, inclusion, and safeguarding.
• Culture that encourages ideas, responsibility, initiative, professional growth, and open dialogue.
• Supportive community focused on human dignity and humanitarian impact.

Hiring process

• Internal candidates must apply using their official email or the Opportunity Market Place.
• Submit the application and latest CV in English and complete all required profile fields.
• Only shortlisted candidates will be contacted; applications must meet the minimum experience and qualification standards.