Senior Payroll Support Administrator (Switzerland)

Location: Hybrid, Ebene, Mauritius

Company

hirify.global provides payroll and HR services, supporting organisations throughout the employee journey from payroll processing to talent development, with offices across Europe and Mauritius.

What you will do

• Administer payroll for assigned Swiss customers or employee populations in line with payroll calendars, service standards, procedures, legislation, collective agreements, and statutory requirements.
• Collect, review, validate, and process employee master-data changes, variable payments, deductions, absences, benefits, starters, leavers, contractual changes, payment information, and payroll outputs.
• Perform payroll checks and reconciliations, investigate discrepancies, identify risks, and complete or coordinate corrective actions before approval and release.
• Resolve routine and moderately complex queries from employees, managers, customers, and internal stakeholders, escalating unusual or higher-risk cases appropriately.
• Maintain payroll records, audit trails, and supporting documentation while supporting audits, transitions, parallel runs, year-end activities, system testing, legislative changes, and process improvements.
• Plan workloads and deadlines, coordinate with payroll, HR, finance, customers, and other stakeholders, provide status updates, and share process knowledge with colleagues.

Requirements

• Diploma, relevant professional qualification, or equivalent practical experience in payroll, human resources, finance, accounting, business administration, or a related field.
• Relevant experience in payroll administration or payroll operations, including processing payroll inputs, validations, reconciliations, and payroll queries in a deadline-driven environment.
• Good practical knowledge of employee master data, variable pay, deductions, absences, benefits, starters, leavers, payments, and year-end activities.
• Working knowledge of payroll rules, legislation, collective agreements, confidentiality, data protection, and internal controls.
• Strong numerical ability and attention to detail, including the ability to identify discrepancies, investigate routine and moderately complex issues, and follow corrective actions.
• Proficiency in payroll or HR information systems and Microsoft Excel, including maintaining data, reviewing reports, and completing structured validations.
• Ability to organise assigned work, manage competing priorities, meet fixed payroll deadlines with limited day-to-day supervision, and escalate matters when required.
• Clear written and verbal communication skills with a customer-focused approach, plus the ability to collaborate with payroll, HR, finance, customers, and other stakeholders.
• Fluency in English.

Nice to have

• Experience supporting payroll testing, audits, transitions, year-end activities, or process changes.
• Proficiency in an additional language relevant to supported customers.

Culture & Benefits

• Hybrid and flexible working arrangements, with flexible working hours open for discussion.
• Annual leave from day one, study leave, maternity and paternity leave, wedding leave, compassionate leave, and seniority leave after three years.
• Medical insurance fully paid for the employee and two dependent children, with options to upgrade and add parents at a subsidised rate.
• Monthly transport allowance, company transport after work without deduction, mobile voucher eligibility, and a fixed home internet allowance.
• Career breaks, an annual performance and remuneration review, a company bonus, a subsidised car-loan facility, and a referral programme.
• Individual development plans, professional training, career growth opportunities, and the option to work from an hirify.global location in the EU for up to four weeks per year.

Hiring process

• Salary range information is shared during the initial interaction with the Talent Acquisition team by phone or email.
• Successful candidates must submit a recent Certificate of Character and undergo a background check.