Senior ServiceNow Developer (ServiceNow)

Location: Singapore; in-person collaboration is prioritized.

Company

hirify.global delivers enterprise technology, innovation, software, services, and solutions to global enterprises and public sector organizations, including managed infrastructure services, application modernization, and industry-specific software solutions.

What you will do

• Own the technical delivery of ServiceNow implementations and enhancements, defining development guidelines and approving scripts and configurations.
• Develop hands-on solutions using Business Rules, Script Includes, UI Policies, Client Scripts, Flow Designer, Integration Hub, Scheduled Jobs, Service Catalog, Order Guides, and Workflows.
• Ensure platform performance, security, scalability, upgrade readiness, ServiceNow best practices, and an OOTB-first approach while minimizing technical debt.
• Lead complex troubleshooting, performance optimization, data loads, transformations, validation strategies, critical issue escalation, hyper care, and go-live support.
• Lead customer technical discussions, design workshops, and solution walkthroughs; translate business requirements into technical solutions and system designs.
• Guide team members and collaborate with Project Managers, Architects, and Product Owners to deliver within scope, quality, and performance expectations.

Requirements

• 5+ years of hands-on ServiceNow development experience.
• Mandatory ServiceNow Certified System Administrator CSA and ServiceNow Certified Application Developer CAD certifications.
• Certified Implementation Specialist – IT Operations Management (ITOM).
• Experience with enterprise-scale ServiceNow programs and strong hands-on experience with ITSM, ITOM, CMDB, Service Catalog, Incident, Problem, Change, and Request.
• Deep scripting knowledge in JavaScript, Glide APIs, and server-side and client-side scripting.
• Experience integrating systems using REST, SOAP, and MID Server.
• Experience with performance tuning, ACLs, and security best practices.

Culture & Benefits

• In-person collaboration is prioritized, with flexibility supporting wellbeing, productivity, individual work styles, and life circumstances.
• Inclusive work environment focused on strong connections and community.