Employee Benefits Senior Account Manager (Employee Benefits)

Location: Hybrid; Erie, Pittsburgh, Pennsylvania, or Charleston, Morgantown, and Wheeling, West Virginia. The role includes on-site client meetings.

Company

hirify.global is a large insurance brokerage and consulting firm with approximately $3 billion in revenue, more than 10,500 associates, and approximately 200 offices nationwide.

What you will do

• Manage a complex book of employee benefit business involving multiple funding arrangements and customized plans.
• Serve as the primary client and insurance carrier liaison, providing proactive consultative support.
• Lead client renewals by analyzing utilization results, negotiating with carriers, and presenting renewal outcomes and plan recommendations.
• Provide expertise on employee benefits compliance, including ERISA, COBRA, FMLA, Form 5500 reporting, and Health Care Reform.
• Develop employee communications for renewals, enrollment, and benefit changes; resolve issues involving contract interpretation and billing.
• Coordinate technical resources, review client deliverables, train Account Management colleagues, and stay current on regulatory and industry developments.

Requirements

• 4+ years of experience in employee benefits or a related marketplace.
• Strong practical understanding of employee benefit plan design, funding arrangements, and compliance requirements.
• Active Life and Disability insurance license, or ability to obtain one within 4 months of employment.
• Proficiency with Microsoft Office and internet-based applications.
• Ability to review complex information thoughtfully, exercise sound professional judgment, and develop client-focused solutions.
• Ability to balance multiple demands and manage deadlines in a fast-paced environment.
• Excellent communication, negotiation, and presentation skills.
• High attention to detail and ability to self-review work for accuracy.

Nice to have

• Bachelor’s degree.
• Prior customer service experience.

Culture & Benefits

• Competitive pay, incentives, and employee benefits.
• Medical, wellness, dental, vision, 401(k), flexible spending and health savings accounts, disability, and life insurance programs.
• Paid time off, paid family leave, and paid holidays.
• Professional development, employee recognition programs, wellness initiatives, and educational scholarships for associates’ children.
• Community engagement, environmental sustainability, and diversity and inclusion programs.