AI Integration & Automation Specialist (Microsoft Power Platform)

Location: London, England, United Kingdom; hybrid

Company

Creating new worlds with boundless imagination to enhance people’s lives.

What you will do

• Design, build and support automation solutions using Microsoft Power Platform, Copilot Studio, Power Automate, Dataverse, Azure Logic Apps, Azure Functions and related technologies.
• Create AI-assisted and rules-based workflows with human review, approval and control, including triage, summarisation, knowledge retrieval and controlled action execution.
• Develop reusable patterns for workflow orchestration, case management, exception handling, approvals, audit trails, operational reporting and process improvement.
• Design integrations across Microsoft 365, business applications, customer service platforms, data platforms and internal APIs using connectors, APIs, webhooks and event-driven workflows.
• Deliver secure, reliable and supportable solutions with authentication, authorisation, error handling, monitoring, logging, retry logic, documentation and operational handover.
• Work with business teams, IT, data owners, security, privacy, compliance and platform owners to identify opportunities, translate requirements into designs and govern production delivery.

Requirements

• Hands-on experience designing, building or operating AI agents or autonomous workflows in a production or controlled enterprise environment.
• Hands-on experience with APIs, connectors, webhooks or other system-to-system integration methods.
• Experience delivering production solutions with authentication, authorisation, error handling, monitoring, logging and operational support arrangements.
• Ability to understand applications, data flows and integration dependencies and translate business requirements into clear technical designs.
• Experience with structured testing, technical documentation and controlled deployment or release management.
• Ability to work with business stakeholders, application owners, infrastructure teams and Cyber Security, Privacy or Risk functions.
• Strong analytical and troubleshooting skills, with a pragmatic and delivery-focused approach.
• Ability and willingness to develop further expertise in AI agents, Copilot Studio, Azure integration services and related emerging technologies.

Nice to have

• Practical experience with Microsoft 365 and Microsoft Power Platform, including Power Automate, Power Apps, Dataverse, SharePoint or Copilot Studio.
• Experience with autonomous triggers, multi-step agent workflows, multi-agent orchestration or human-in-the-loop controls.
• Experience with agent identity, permission design, observability, monitoring or lifecycle management, including Microsoft Entra Agent ID or Microsoft Agent 365.
• Experience with Azure Logic Apps, Functions, API Management, Event Grid, Service Bus or Microsoft Foundry.
• Experience creating custom connectors, using managed identities or service principals, and implementing OAuth or other enterprise authentication patterns.
• Experience with source control, CI/CD pipelines, solutions and environment strategies for Power Platform, Azure or AI solutions.
• Experience integrating Salesforce, ServiceNow, Jira, Zendesk, SharePoint, Teams, data warehouses, ERP systems or other line-of-business applications.
• Familiarity with AI risks and controls, including prompt injection, excessive agency, tool misuse, data leakage and least-agency principles.
• Experience with enterprise AI platforms such as Claude Enterprise or Gemini Enterprise.
• Relevant Microsoft certification or applied-skills evidence in Power Platform, Azure integration, Copilot Studio or AI-agent development.

Culture & Benefits

• Hybrid work based in London.
• Pragmatic, delivery-focused approach balancing speed, quality and risk.
• Emphasis on collaboration, trust, ownership, accountability and continuous evolution.
• Focus on reusable patterns, auditability, supportability and operational risk rather than one-off fixes.
• Values include delivering unforgettable experiences, embracing challenges, acting swiftly, working stronger together and cultivating integrity.