Research Specialist - Human Factors - Usability & User-Centered Design

Location: On-site at least four days per week at the hirify.global Center in Maplewood, Minnesota, United States. Travel may include up to 20% domestic and international travel. Relocation may be authorized. Must be legally authorized to work in the United States without employment visa sponsorship.

Expected compensation: $145,676–$178,049, including base pay and variable incentive pay if eligible.

Company

hirify.global develops products and technologies including personal protective equipment and related digital experiences.

What you will do

• Design and execute qualitative and quantitative human factors, usability, Voice of Customer, and user-needs research for PPE and related digital experiences.
• Conduct expert reviews, interviews, surveys, observational studies, concept evaluations, and formative and summative usability studies.
• Translate research findings into personas, use cases, workflows, user and design requirements, interface concepts, and product recommendations.
• Evaluate physical and digital interfaces for comprehension, efficiency, accuracy, learnability, and safe use.
• Apply perception, cognition, judgment, decision-making, experimental design, statistical analysis, eye tracking, and behavioral research methods.
• Collaborate with industrial design, product engineering, software, front-end development, UX/UI design, regulatory, and business teams, including exploration of augmented reality, virtual reality, and multimodal communication.

Requirements

• Completed and verified bachelor's degree before starting in Human Factors Psychology, Cognitive Psychology, Experimental Psychology, Human-Computer Interaction, User Experience, Industrial Engineering, Computer Science, Design Research, or a related listed discipline.
• At least three years of experience conducting usability, user experience, or Voice of Customer research in an industrial, academic, healthcare, consumer product, medical device, software, or safety environment, including private, public, government, or military experience.

Nice to have

• Doctorate or master's degree in a listed discipline or a related field.
• Experience developing research protocols and applying qualitative and quantitative experimental methods, surveys, interviews, or observational research.
• Experience analyzing research data and communicating user needs and design recommendations to cross-functional stakeholders.
• Advanced knowledge of human perception, cognition, decision making, usability, user-centered design, and Voice of Customer research.
• Experience with PPE, safety products, medical devices, industrial equipment, software, or other complex physical and digital products.
• Experience with UI and workflow design, user-requirements gathering, concept generation, iterative testing, and design validation, including formative and summative research for regulated products.
• Proficiency in experimental design, statistical analysis, survey development, data visualization, and eye tracking or equivalent behavioral research methods.
• Experience with augmented reality, virtual reality, multimodal communication, or interactive digital environments.
• Education or practical experience in electrical engineering, computer science, mathematics, software development, or front-end development.
• Strong experimental design, research moderation, scientific writing, data analysis, and technical communication skills; ability to convert user insights into intuitive physical and digital experiences.
• Independent problem solving, multidisciplinary collaboration, project leadership, stakeholder management, curiosity, and commitment to worker safety.

Culture & Benefits

• On-site working model at the hirify.global Center in Maplewood, with at least four days per week on site.
• Benefits may include medical, dental and vision coverage, health savings and flexible spending accounts, disability and life insurance, paid absences, and retirement benefits.
• Employees are expected to follow safety policies, identify hazards, and contribute to continuous improvement and the Environmental Health and Safety culture.
• All full-time US employees must sign an employee agreement covering confidential information, trade secrets, conflicts of interest, and inventions.