Platform Deployment Lead (AI)

Location: San Francisco or New York City; hybrid with 3 days in the office per week; travel up to 50%; relocation assistance available.

Base salary: $207,000–$294,000 per year, plus equity, performance-related bonuses for eligible employees, and benefits.

Company

OpenAI is an AI research and deployment company developing and deploying general-purpose artificial intelligence with a focus on safety and broad human benefit.

What you will do

• Define solutions around valuable customer problems and shape their path to market.
• Use customer feedback, field learnings, and market evidence to set proof points, narrow scope, and recommend investments.
• Select design partners and run pilots to test solution value and repeatability.
• Define quality and launch criteria and lead solutions from customer validation through production launch and adoption.
• Enable field teams and partners to scope, sell, and deliver solutions through playbooks and support models.
• Track adoption and establish ongoing ownership as solutions scale.

Requirements

• 5+ years of product leadership or customer-facing technical delivery experience.
• Experience taking technical products from discovery through production and adoption.
• Ability to translate customer workflows and deployment evidence into clear product priorities.
• Ability to reason through integrations, data, evaluations, and enterprise deployment constraints.
• Ability to create structure, make sound decisions with incomplete information, and adapt priorities in ambiguous environments.
• Ability to build trust and drive decisions across engineering, Product, GTM, partners, and customers.
• Understanding of technical go-to-market and experience building new solutions in ambiguous environments.

Culture & Benefits

• Hybrid work with three office days per week and relocation assistance for eligible employees.
• Medical, dental, and vision insurance, with employer contributions to Health Savings Accounts.
• 401(k) retirement plan with employer match, paid parental and caregiver leave, paid sick or safe time, and paid time off.
• 13+ paid company holidays, paid coordinated office closures, mental health and wellness support, and employer-paid life and disability coverage.
• Annual learning and development stipend, daily office meals, meal delivery credits where eligible, charitable donation matching, and wellness stipends.

Hiring process

• More detailed benefits information is provided during the hiring process.
• Background checks are administered in accordance with applicable law for US-based candidates.