TLS Back Office Specialist (SAP)

Location: Suzhou, China; remote working is offered.

Company

hirify.global is a multinational company with a multicultural working environment and a China Digital Solutions team.

What you will do

• Process and manage customer orders in SAP from order entry through delivery completion.
• Coordinate with Sales, Planning, Production, Logistics, and Finance to ensure timely order execution.
• Monitor order status, shipment schedules, customer requirements, and delivery commitments, communicating with customers and internal stakeholders.
• Maintain accurate customer and order master data and support contract administration, documentation, invoicing, and issue resolution.
• Prepare operational reports, support process optimization and customer service improvements, and ensure compliance with company policies and procedures.
• Support special projects, business initiatives, and other team members during peak workloads or absences.

Requirements

• At least 3 years of relevant work experience.
• Proactive issue resolution skills and the ability to work independently with minimal supervision.
• High responsibility and accountability for assigned tasks.
• Strong team spirit and a collaborative mindset.
• Flexibility to support workload balancing as business priorities and market demands change.
• Openness to cross-training and providing backup support across product lines and customer portfolios.
• MS Office skills, SAP skills, and time-management and prioritization skills.
• English reading and written communication skills.

Culture & Benefits

• Multicultural working environment.
• Flexible working hours and remote working.
• Working meal and festival welfare.
• Annual company outing and annual physical check.
• Additional medical insurance.
• Baby bonus, parents caring leave, and parental leave.