Collection Specialist (AI)

Location: Hybrid, based in Tunis, Tunisia; occasional travel to client sites may be required

Company

hirify.global is a Sweden-founded product company providing cloud-based spend management and accounts payable solutions powered by artificial intelligence.

What you will do

• Manage a portfolio of customer accounts and follow up on outstanding invoices.
• Collaborate with internal teams to reconcile accounts and resolve payment disputes.
• Communicate with clients by phone, email, and written correspondence regarding payment issues.
• Monitor aging reports and escalate delinquent accounts.
• Maintain accurate records of collection activities and customer interactions.

Requirements

• Experience in accounts receivable, collections, or a related financial role.
• Strong communication and negotiation skills, with the ability to work independently and manage multiple priorities.
• Proficiency in Microsoft Office.
• Familiarity with NetSuite and Zuora.
• Fluent English
• Proactive, solution-oriented approach.

Nice to have

• French language skills.

Culture & Benefits

• Hybrid working arrangement in Tunis with a collaborative, meritocratic, and supportive culture.
• Meal voucher budget of up to 160 TND per month.
• Healthcare insurance for the employee and direct family.
• Gym membership support of up to 300 TND per year and transportation reimbursement of up to 200 TND per month.
• LinkedIn Learning, role-specific training, and internal English coaching.
• 25 days of paid annual leave, one birthday day off, and five sick days.