Billing Operations Associate (AI)

Location: Buenos Aires, Argentina; hybrid schedule with one day onsite and four days remote per week

Company

hirify.global provides a subscription commerce platform for selling, distributing, and managing digital products and services, while its subsidiary Firstbase equips distributed teams with physical goods and workplace services.

What you will do

• Ingest and standardize settlement and revenue reports from resale and recycling partners.
• Reconcile device-level and order-level ITAD revenue with bank deposits, allocate deposits, and investigate unmatched records, ambiguous serials, and variances.
• Own the credit issuance workflow and resolve discrepancies directly with vendor partners in partnership with Finance.
• Prepare ITAD revenue and margin reporting, including executive-ready summaries for leadership.
• Review destruction certificates, monitor ITAD action queues, and support shipment, recycling, warehouse, and partner-facility workflows.
• Maintain fair market value estimates for devices and coordinate financial workflows across Operations, Finance, Customer Success, and Warehouse teams while supervising AI-assisted queues in ITAD OS.

Requirements

• 2–5 years of experience in reconciliation, cash applications, billing, audit, accounts payable/receivable, or financial operations.
• Demonstrated experience investigating and resolving financial discrepancies.
• Strong Excel and Google Sheets skills, including lookups, pivot tables, text-to-columns, deduplication, and data cleanup.
• Strong spoken and written English required for communication with partners in the US and UK and colleagues over Slack.
• Strong judgment, attention to detail, escalation skills, and the ability to manage parallel workflows.
• Comfort with structured SOPs and continuous process improvement.

Culture & Benefits

• Flexible hybrid schedule with four remote days and one onsite day per week.
• 15 paid working days plus local holidays.
• Comprehensive OSDE Plan 310 medical coverage for the employee and dependents.
• Eligible wellness activity reimbursement and English lessons.
• Participation in global and local events.
• Cross-training and rotation across ITAD operations, including data destruction documentation, vendor management, shipping, and logistics.