HR Generalist (AI SaaS)

Location: Helsinki HQ, Kallio; hybrid work with 3 days a week at the office. Work permit in Finland required.

Salary: €3,400–€3,800 per month, depending on experience and skills.

Company

LeadDesk is a publicly listed SaaS company building AI-powered, voice-first customer interaction technology for sales and customer service across Europe.

What you will do

• Act as the first point of contact for employee and manager HR questions.
• Prepare employment agreements and lifecycle documents, maintain accurate employee data in Sympa, and prepare HR reports.
• Support HR audits, Nordic payroll checks, internal HR communications, newsletters, and intranet updates.
• Support manager development, new manager onboarding, Manager Meetup events, and employee survey processes.
• Coordinate work ability and occupational healthcare matters with the Head of People and external partners.
• Represent HR in occupational health and safety committees in Finland, Norway, and Sweden.

Requirements

• A couple of years of experience in HR operations or a broad HR specialist role, including employee administration and employment documents.
• Practical knowledge of Finnish employment practices and experience with occupational healthcare and work ability processes.
• Structured, precise working style with initiative and sound judgement when handling sensitive employee information.
• Confidence using HR systems, Microsoft 365, and employee data for reporting.
• Fluent Finnish and English, spoken and written.
• Work permit in Finland required.

Nice to have

• Experience with Sympa, international HR work, payroll checks, or HR audits.
• Experience with internal communications, employee surveys, or manager events.
• Experience automating everyday work with AI or Microsoft Power Automate.

Culture & Benefits

• Flexible working hours in a hybrid model.
• Collaboration with colleagues across 7 countries and 27 nationalities.
• Occupational healthcare, lunch benefits, and culture and sports benefits.
• Company events, team activities, and an office stocked with snacks.
• Daily use of AI tools including ChatGPT, Claude, and Copilot.

Hiring process

• Applications are reviewed continuously until 29 October 2026.
• Applications must be submitted through the application form; email applications are not considered.