TL;DR
Deal Desk Coordinator: Supporting the execution of day-to-day commercial operations by preparing quotes, order forms, and Professional Services assignments. Focus on accurate and timely processing of transactional deal flow, supporting revenue operations across new business, expansions, renewals, and partner deals.
Location: India and United States
Company
hirify.global is the leader in AI and ERP solutions for local and state governments in the U.S.
What you will do
- Prepare and submit Salesforce CPQ quotes and order forms based on AE, CSM, or Partner-submitted requests using guided selling tools
- Execute transactional deal desk activities, including new logo quotes, amendments, co-terms, and Professional Services project setup based on regional capacity assignments
- Populate and route standard approval workflows for discounts, custom terms, billing exceptions, and product changes according to documented SOPs
- Maintain internal trackers, intake queues, and CPQ dashboards to ensure all requests are documented, updated, and resolved within SLA
- Coordinate handoffs to U.S.-based Deal Desk team at the end of shift with full documentation in Slack or shared tools
Requirements
- Bachelor’s degree required; preferred fields include Business Administration, Commerce, or Finance
- 1–3 years of experience in Deal Desk, Sales Operations, or quoting support role
- Experience working in Salesforce CRM; familiarity with Salesforce CPQ or similar quoting tools preferred
- Strong attention to detail, with demonstrated ability to review data for accuracy and completeness
- Effective written and verbal communication skills, with the ability to collaborate across time zones
- Comfortable working in a high-volume, process-oriented environment and meeting strict turnaround times
Culture & Benefits
- Comprehensive healthcare options for individuals and families
- Flexible vacation policy and paid company holidays
- Professional development and growth opportunities
- A collaborative office environment with weekly catered lunches
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