Operations Director, Biomarker Programs

Location: Remote, USA. Applicants must be legally authorized to work in the United States and must not require current or future employer visa sponsorship. Travel up to 25% may be required.

Base salary: $175,000–$200,000 USD, depending on experience and geographic location.

Company

hirify.global develops proactive healthcare services combining optimized hardware, software, AI, and patient-centered whole-body screening experiences.

What you will do

• Own the operating model and multi-year roadmap for biomarker programs from sample collection through results and storage.
• Establish SOPs and quality standards for sample collection, chain of custody, storage, tracking, and shipping.
• Manage external laboratory, logistics, and vendor relationships, including performance, issue resolution, and contract compliance.
• Advise executive leadership on expansion sequencing, laboratory partner strategy, and operational investments.
• Define KPIs covering turnaround time, sample quality, collection success rates, and cost per sample, and drive improvements based on the data.
• Lead regulatory readiness, corrective action plans, program scaling across US sites, and the future services coordinator team.

Requirements

• 10+ years of operations experience in a clinical lab, genetics, diagnostics, biobanking, or clinical research setting.
• Bachelor’s degree in life sciences, clinical laboratory science, business operations, or a related field; an MBA or relevant advanced degree is preferred.
• Hands-on knowledge of blood, saliva, or similar biospecimen workflows, including chain of custody, storage, and shipping.
• Familiarity with genetic testing and the laboratory lifecycle from accessioning through results reporting.
• Experience managing external laboratory and vendor relationships and launching new clinical or laboratory programs.
• Deep expertise with CLIA, CAP, and HIPAA, plus strong process-building, analytical, communication, and cross-functional collaboration skills.

Nice to have

• Experience with LIMS or sample tracking systems.
• Experience in a consumer-facing or direct-to-consumer health company.

Culture & Benefits

• Mission focused on proactive and preventative healthcare.
• Free whole-body scans for team members.
• Growth opportunities and flexible career development.
• Weekly team gatherings for connection and collaboration.
• Flexible vacation policy.
• 401(k) plan, health, dental, vision, and mental health coverage.

Hiring process

• Successful candidates undergo a background check in compliance with applicable federal, provincial, and state rules.