Manager, District Asset Protection (Philadelphia, PA)

Location: Philadelphia, Pennsylvania, United States; supporting stores in the surrounding areas.

Company

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories operating Abercrombie, abercrombie kids, and Hollister brands.

What you will do

• Execute asset protection initiatives and shortage reduction programs across an assigned district of 20–30 stores.
• Partner with store management and District Managers to achieve strategic asset protection objectives and improve compliance.
• Manage asset protection audits, training programs, Focus Store activities, and operational reviews covering inventory, safety, customer service, and policy compliance.
• Optimize inventory accuracy through physical inventories, store transfer monitoring, OMNI compliance, and supply chain investigations.
• Recruit, hire, train, and supervise Asset Protection Agents and Investigators while ensuring compliance with apprehension policies.
• Conduct surveillance, interviews, and investigations into inventory loss, cash loss, associate dishonesty, policy violations, and Organized Retail Crime, including coordination with local law enforcement.

Requirements

• At least 4 years of experience in asset protection, including supervisory experience.
• Strong communication, interpersonal, presentation, decision-making, and business partnership skills.
• Ability to lead teams remotely and work nights, evenings, and weekends according to retail business needs.
• Must pass a comprehensive background investigation.
• Must be Wicklander-Zulawski trained in interviewing.
• Working knowledge of case management systems, POS exception reporting, auditing tools, and data analysis.

Nice to have

• Four-year degree.
• Fluency in English and the local language where appropriate.

Culture & Benefits

• Incentive bonus program and annual companywide review process.
• Medical, dental, vision, life, and disability insurance.
• Flexible spending accounts, associate assistance, and mental health and wellness support.
• Paid parental and adoption leave, fertility and adoption benefits, paid time off, and one paid volunteer day per year.
• Merchandise discounts, wellness half days, Associate Resource Groups, and career advancement opportunities.