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Вакансия опубликована 8 дн. назад - шансы на ответ снижаются.
8 дней назад
Software Test and Support Manager
Вакансия из Hirify Global, списка международных tech-компанийМэтч & Сопровод
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Описание вакансии
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TL;DR
Software Test and Support Manager (Software Quality): Leading global teams responsible for software testing and customer support with an accent on quality practices, Agile/Scrum delivery, and cross-functional program management. Focus on developing test and support engineers, resolving issues across disciplines, and maintaining reliable business software solutions for major customer accounts.
Location: On-site in Guadalajara, Jalisco, Mexico
Company
Toshiba Global Commerce Solutions develops and supports business software solutions, including point-of-sale systems.
What you will do
- Lead employees across global missions and manage software test and support activities.
- Establish quality strategies and best practices in collaboration with the Software Quality Director.
- Engage customers, Product Owners, Program Managers, and senior executives on critical initiatives.
- Develop team members into skilled support and test engineers.
- Resolve cross-functional issues and ensure seamless software solutions for customers.
- Drive activities based on product requirements, business drivers, and program objectives.
Requirements
- Bachelor's degree in computer science, computer engineering, or a related field.
- 5+ years of management experience in software support and quality assurance using Agile/Scrum.
- 8+ years of experience in software test engineering and/or solution support.
- Experience supporting business-to-business or business-to-consumer software and working with major customer accounts.
- Knowledge of software development, support, and testing processes, with strong analytical, communication, and interpersonal skills.
- Experience with Java, Spring, Spring Boot, Git, Maven, Docker, MongoDB, Selenium/Cucumber, Jenkins, cloud platforms, and project management.
Nice to have
- Point-of-sale industry experience.
- Combined hardware device and software testing or support experience.
- Experience with JavaScript, Vue, Node, TypeScript, Markdown, ActiveMQ, or Cosmos DB.
- Infrastructure and Linux systems administration experience.
Culture & Benefits
- Direct employment with Toshiba and full payroll enrollment.
- IMSS and INFONAVIT statutory benefits.
- Life insurance, major medical insurance with dental and vision coverage, and minor medical insurance.
- Employee savings fund, pension plan, grocery coupons, and a 30-day Christmas bonus.
- 12 vacation days plus 6 floating days.
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