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5 дней назад

Supervisor, IT Document Management (FileNet)

Формат работы
hybrid
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
CR
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Supervisor, IT Document Management (FileNet): Leading enterprise content, capture, and ingestion platforms that process approximately 8,000 documents daily for healthcare businesses with an accent on FileNet administration, OpenText Capture, integrations, and workflow automation. Focus on sustaining platform reliability, leading technical teams, modernizing document management with cloud and AI technologies, and delivering the HIS separation and Dallas data center migration.

Location: Hybrid in Heredia, Costa Rica; requires travel to Belén, Heredia at least one day per month and for important moments. Core working hours follow the US business day. Relocation assistance is not authorized, and candidates must be legally authorized to work in Costa Rica without sponsorship.

Company

hirify.global develops healthcare solutions by combining medical, materials, and data science to improve patient outcomes and support healthcare professionals.

What you will do

  • Lead support and enhancement delivery for enterprise content management and document capture platforms.
  • Manage technical teams responsible for FileNet, OpenText Capture, DocuSign, Corefax, Esker, and related applications.
  • Design and oversee document processing, workflow automation, system integrations, and Windows Services.
  • Maintain platform reliability, operational excellence, production support, and continuous improvement.
  • Partner with business stakeholders to deliver scalable document management solutions.
  • Lead the HIS separation and data center migration to Dallas through 2027.

Requirements

  • High school diploma and a bachelor's degree in information technology, computer science, or a related field, or equivalent professional experience.
  • 8+ years of experience with enterprise content management and document management solutions.
  • Professional written and spoken English and availability to work core US business hours.
  • Strong experience administering IBM FileNet, including workflow, integrations, and production support.
  • Hands-on experience with OpenText Intelligent Capture or OpenText Capture Center, including ingestion, OCR, classification, extraction, and workflow automation.
  • Technical expertise in C#, ASP.NET, Web APIs, Oracle SQL/PLSQL, system integration, application architecture, and production support, plus experience leading technical teams and vendors in an Agile environment.

Nice to have

  • Java source code, Visual Studio, and AWS services including Textract, S3, Lambda, Step Functions, API Gateway, and Bedrock.
  • IDP, OCR, AI/ML-based document processing, workflow automation, Windows Server, IIS, DevOps, and CI/CD experience.
  • Experience modernizing legacy document management platforms and migrating to cloud-based architectures.
  • Experience in healthcare, medical device, or another regulated environment.

Culture & Benefits

  • Collaborative, growth-focused work environment.
  • Opportunity to contribute to impactful projects and business strategy.
  • Competitive salary and benefits.
  • Professional development and training support.

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