HR Operations Specialist

Location: Raanana, Israel; hybrid schedule with 2 days in the office and 3 days working remotely each week

Company

hirify.global is a global software company providing AI, cloud, and digital solutions for customer experience, financial crime prevention, and public safety.

What you will do

• Analyze global HR processes to identify inefficiencies, bottlenecks, service gaps, and recurring issues.
• Drive continuous improvement across onboarding, job changes, mobility, compensation updates, offboarding, and other employee lifecycle processes.
• Create and maintain SOPs, process documentation, governance controls, and operational playbooks.
• Partner with HRIS, Payroll, Talent Acquisition, IT, and Shared Services teams to optimize workflows and HR service delivery.
• Support enhancements to Oracle HCM, ServiceNow, and related HR technologies.
• Monitor service metrics, improve data quality, conduct audits, and provide operational insights to HR leadership.

Requirements

• 2–4 years of experience in HR Operations, HR Shared Services, HRIS, or a related HR function within a global enterprise.
• Experience driving process improvements and operational efficiencies across employee lifecycle processes.
• Experience with enterprise HR systems such as Oracle HCM, Workday, or SAP SuccessFactors.
• Experience with case management or ticketing platforms such as ServiceNow.
• Strong analytical, problem-solving, root-cause analysis, communication, and stakeholder management skills.
• Fluent English, written and verbal.

hirify.global-to-have">hirify.global to have

• Experience working in a complex global environment.
• Knowledge of process mapping, workflow design, and continuous improvement methodologies.
• Reporting and analytics experience using Power BI, Excel, or similar tools.
• Experience supporting automation, system enhancements, or digital transformation initiatives.
• Familiarity with HR operational governance, quality assurance, and service delivery metrics.

Culture & Benefits

• Hybrid hirify.global-FLEX model with 2 office days and 3 remote days each week.
• Collaborative, fast-paced, and creative working environment.
• Opportunities for learning, growth, and internal career development across multiple roles and locations.
• Work with a global organization operating across 30+ countries.