Web Content Operations Sr. Manager

Location: Buenos Aires, Argentina; based at Av. del Libertador 7208, Núñez. Mandatory hybrid schedule with three days per week in the office.

Company

Lenovo delivers global digital experiences through Lenovo.com and its enterprise digital ecosystem.

What you will do

• Lead global web content operations covering production, QA, localization, translation, publishing readiness, and delivery performance.
• Own production intake, capacity planning, sequencing, approvals, service levels, and content lifecycle governance.
• Establish federated authoring and publishing governance, including qualification, certification, training, access controls, and compliance.
• Define requirements for AEM roles, permissions, workflows, reusable content, templates, metadata, source content, and localized variants.
• Set global authoring, QA, globalization, accessibility, SEO, legal, and market standards; measure quality, cycle time, reuse, cost, and operational health.
• Lead issue resolution, change management, team development, and the adoption of automation and AI-enabled content production.

Requirements

• 8+ years of experience in web production, digital content operations, QA, or enterprise content platforms.
• Experience leading global, high-volume authoring, QA, localization, translation, and publishing operations.
• Deep knowledge of enterprise content management, including AEM authoring, workflows, publishing, access governance, and lifecycle controls.
• Experience with reusable content, templates, metadata, taxonomy, localized variants, QA strategy, defect management, and release readiness.
• Proven people leadership and experience building high-performing global teams in a matrixed enterprise.
• Strong ability to define KPIs, analyze trends, resolve incidents, establish scalable operating models, and drive corrective action.

Nice to have

• Experience in Lenovo’s digital ecosystem or a similar global enterprise environment.
• Familiarity with AI-enabled content creation, automation, or workflow optimization.
• Experience with Jira, Workfront, or similar Agile tools.

Culture & Benefits

• Global, cross-functional environment spanning Marketing, product, IT, digital, and governance teams.
• Hybrid work arrangement with three mandatory office days per week.
• Opportunity to build and develop a global content operations team.
• Equal opportunity employment environment.