4 дня назад
Technical Writer (SaaS)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Technical Writer (SaaS): Creating and maintaining technical documentation and release notes for a Decision Intelligence Platform with an accent on translating complex product concepts into accessible content and improving documentation usability. Focus on identifying documentation gaps, owning projects end to end, collaborating with engineers and product managers, and measuring the impact of documentation improvements.
Location: Gothenburg, Sweden
Company
is a PE-backed SaaS company providing a Decision Intelligence Platform that combines decisioning, process automation, and machine learning.
What you will do
- Write and maintain technical documentation across InRule products.
- Create release notes covering new features, changes, and fixes.
- Translate complex technical concepts into clear content for business users, developers, and internal teams.
- Improve the structure, organization, accessibility, and usability of the public documentation site.
- Identify documentation gaps, plan and prioritize work, and own projects from scoping through follow-through.
- Collaborate with product managers and engineers, communicate progress, and measure project impact.
Requirements
- 3+ years of experience in technical writing, preferably in a SaaS or B2B software environment.
- Bachelor’s degree in Communications, English, Technical Writing, or a related field, or equivalent experience.
- Experience writing for both technical and non-technical audiences.
- Strong written communication skills and the ability to explain complex technical concepts clearly.
- Self-motivated, independent, and able to identify, plan, and complete documentation projects.
Nice to have
- Experience with Confluence, Jira, GitHub, Docusaurus, and Docs as Code.
Culture & Benefits
- Competitive compensation and benefits.
- Flexible work environment.
- Collaborative work across Support, Engineering, Product, and Customer Success.
- Opportunity to shape a premium support function with measurable customer impact.
- Professional growth within a scaling SaaS organization.
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