TL;DR

Practice Support Specialist (Healthcare): Providing expert technical support to medical practices by solving complex healthcare technology challenges with an accent on healthcare data standards and platform troubleshooting. Focus on resolving intricate data flows and connectivity issues to improve patient care and practice operations.

Location: Remote within the US

Salary: $75,000-$90,000 base + bonus + equity

Company

%hirify_global% is a public benefit corporation focused on empowering independent primary care practices to deliver better patient care through value-based healthcare models.

What you will do

Serve as a technical expert and problem solver for healthcare providers using the platform
Troubleshoot complex technical issues including data flows and connectivity challenges
Develop specialized expertise in healthcare data standards and platform technology
Work independently to resolve challenging technical problems impacting medical practices
Support healthcare providers to improve patient outcomes by enabling smooth technology use

Requirements

Must be located in the US and able to work remotely
English proficiency at least B2 level
Strong technical troubleshooting and problem-solving skills
Experience or interest in healthcare technology and data standards

Culture & Benefits

Flexible work schedules and remote work options
Health, dental, and vision insurance coverage up to 80%
Generous PTO, paid holidays, parental leave, and sabbatical
401(k) plan with company match and stock options
Educational assistance and volunteer days
Inclusive and diverse work environment