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14 дней назад

Solution Engineer Associate (German Speaker)

Формат работы
hybrid
Тип работы
fulltime
Грейд
junior
Английский
c1
Страна
Croatia
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Solution Engineer Associate (German Speaker) (SaaS/customer communication): Supporting solution proposals, technical designs, integrations, demos, and customer implementations for a cloud communication platform with an accent on APIs, service integration, and technical consulting. Focus on collecting technical requirements, configuring solutions, preparing documentation, and explaining products to customers in English and German.

Location: Rijeka, Croatia; flexible hybrid work model combining in-person collaboration with remote work.

Company

hirify.global provides a full-stack cloud communication platform used by businesses worldwide, with more than 75 offices across six continents.

What you will do

  • Learn customers’ businesses and support the selection of suitable hirify.global products and solutions.
  • Assist with solution design, technical integration plans, scoping exercises, and service quote estimations.
  • Collect technical requirements and help prepare technical and security questionnaires.
  • Conduct product demonstrations and support proof-of-concept activities.
  • Configure and implement solutions for new and existing customers.
  • Prepare technical documentation, deliver customer training, summarize meetings, and contribute to internal knowledge sharing.

Requirements

  • Bachelor’s degree in engineering, computer science, information technology, telecommunications, or a related technical field.
  • At least one year of experience in a technical, customer-facing, support, consulting, or solution-oriented role.
  • Basic understanding of APIs, integrations, SaaS solutions, or cloud technologies.
  • Strong communication, presentation, organization, and documentation skills.
  • Interest in solution engineering, customer communication technologies, and technical consulting.
  • Fluent English and German, spoken and written, are required.

Nice to have

  • Experience with customer-facing technical activities such as demos, implementations, onboarding, or technical support.
  • Familiarity with communication platforms, CPaaS, or customer engagement solutions.
  • Interest in CX consultancy, solution design, or product expertise.
  • Experience using AI tools or interest in applying AI to learning, productivity, or customer solutions.

Culture & Benefits

  • Performance-driven bonuses, regular compensation reviews, and recognition programs.
  • Flexible working hours and a hybrid work model tailored to local regulations.
  • Employee stock ownership plan and paid time off, including special leave days.
  • Mentorship, onboarding, training programs, upskilling, and internal career mobility.
  • Short- and long-term international mobility opportunities through worldwide hubs.
  • Inclusive, equal-opportunity workplace focused on diversity and collaboration.

Hiring process

  • Applications are processed only through hirify.global’s official Workday platform.

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