TL;DR

Senior Customer Marketing Manager: Leading initiatives to drive customer advocacy, expansion, product adoption, and retention at scale for a global business with an accent on strategic collaboration and measurable growth impact. Focus on cross-functional teamwork with Product Marketing, Customer Success, Marketing Ops, Product, and Sales to enhance customer experience and business growth.

Location: Hybrid, Bellevue office Monday - Wednesday

Company

%hirify_global% is a leading integrated customer communications and intelligence platform trusted by over 20,000 companies worldwide, with a global team across nine offices.

What you will do

Lead customer advocacy, expansion, product adoption, and retention initiatives at scale.
Collaborate cross-functionally with Product Marketing, Customer Success, Marketing Ops, Product, and Sales teams.
Drive measurable impact on company growth through strategic marketing efforts.
Work closely with the Director of Product Marketing to align on goals and execution.
Operate within a hybrid work model based in Bellevue office part of the week.

Requirements

Work location: Hybrid role based in Bellevue office Monday - Wednesday
English proficiency: B2 or higher
Strong experience in customer marketing and cross-functional collaboration.
Ability to drive strategic initiatives impacting customer retention and expansion.