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Business Operations Analyst
50 000 - 71 500$
Описание вакансии
Текст:
TL;DR
Business Operations Analyst (Process Mapping/Data Analysis): Supporting strategic Operations initiatives and value stream mapping to optimize workflows, document requirements, and improve operational efficiency with an accent on process visualization, stakeholder collaboration, and dashboard-based decision-making. Focus on analyzing process gaps, building workflow documentation, coordinating cross-functional projects, and tracking operational performance under senior analyst guidance.
Location: Boston, United States; hybrid work environment with remote and onsite work
Base salary: $50,000–$71,500 per year, plus eligibility for a competitive incentive bonus.
Company
provides investment management services to help individuals and institutions build more secure financial futures.
What you will do
- Support analysis of business processes and workflows, identifying process gaps and improvement opportunities.
- Gather stakeholder requirements and create process maps, workflows, technical requirements, and business documentation.
- Conduct data analysis and create dashboards to support operational decision-making and management reporting.
- Collaborate with Operations, IT software architects, product owners, and other cross-functional teams on transformation initiatives.
- Support project timelines, deliverables, meetings, workshops, and process maturity tracking.
- Maintain service-provider documentation, contact lists, contract files, and other Operations administration.
Requirements
- Bachelor’s degree in Business Administration, Finance, Information Systems, Operations Management, or a related field.
- 0–2+ years of relevant experience.
- Proficiency with Microsoft Word, Excel, and PowerPoint.
- Ability to turn written processes into visual flowcharts and diagrams; experience with Visio, Lucidchart, or similar tools.
- Strong analytical, problem-solving, communication, stakeholder management, and prioritization skills.
- Must currently be authorized to work full time in the United States; visa sponsorship is not available.
Nice to have
- Knowledge of Lean, Six Sigma, Agile, or BPM methodologies; Lean Six Sigma Green Belt certification is preferred.
- Experience with investment management operational systems.
- Knowledge of SQL, data analysis tools, Power BI, Tableau, or Power Automate.
- Project management experience.
Culture & Benefits
- Collaborative environment focused on strong ideas, inclusion, and employee well-being.
- Employer contribution equal to 15% of base salary to a separate retirement account, in addition to the company-sponsored 401(k).
- Education assistance, including loan payments, tuition reimbursement, discounted tutors, and college coaches.
- Generous paid time off and fully paid maternity, parental, and caregiver leaves.
- Medical and dental plan options, Health Savings Account contributions, commuter benefits, flexible spending accounts, and wellness programs.