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Supply Operations Quality Specialist (Pharmaceuticals)
Описание вакансии
Текст:
TL;DR
Supply Operations Quality Specialist (Pharmaceuticals): Maintaining Pfizer’s quality management system for clinical and commercial pharmaceutical supply operations in Turkey with an accent on deviation management, customer complaints, GMP/GDP compliance, and contractor oversight. Focus on investigating product quality issues, coordinating inspections and audits, and implementing corrective and preventive actions across local and global stakeholders.
Location: Hybrid, Istanbul, Turkey
Company
develops pharmaceutical products with a focus on quality, regulatory compliance, and improving patient outcomes.
What you will do
- Maintain an appropriate Quality Management System and quality culture within the Country Office.
- Investigate and resolve product quality and compliance issues, including deviations, product damage, labeling errors, counterfeits, temperature excursions, and contractor-related issues.
- Manage local product quality complaints, coordinate responses with global teams, and support Commercial functions with distribution-related complaints.
- Monitor quality performance indicators, identify trends, and implement corrective and preventive actions.
- Support GMP/GDP regulatory inspections and internal audits, including action-plan development and follow-up.
- Oversee GMP/GDP-related contractors, quality agreements, relabeling and repackaging activities, and supplier and customer qualification.
Requirements
- Bachelor’s degree in science or a quality-related discipline.
- 0–3 years of relevant experience.
- Proactive approach, strong critical thinking, negotiation, communication, and interpersonal skills.
- Good knowledge of Microsoft Office and the ability to work independently.
- Ability to lead and collaborate effectively in cross-functional teams.
- Ability to work in a hybrid role based in Istanbul, Turkey.
Nice to have
- Experience with quality administration systems.
- Knowledge of Good Distribution Practices and applicable GxP regulations and standards.
- Root-cause analysis, collaborative leadership, and active listening skills.
- Ability to manage stressful situations while maintaining focus and effectiveness.
Culture & Benefits
- Patient-centric culture guided by courage, joy, equity, and excellence.
- Flexible workplace focused on work-life harmony.
- Leadership development through rotations and international career opportunities.
- Inclusive environment that supports diversity and equal opportunity.
- Training, assignments, and projects supporting personal development.