Head of Research (AI)

Location: San Francisco office with an office-centric hybrid schedule; in-office days are Monday, Tuesday, and Thursday. Working from home on Wednesdays is generally available, while Fridays depend on the role and team.

Base salary: $350,000–$425,000 per year, with potential additional compensation including equity, sales incentive pay for applicable roles, and benefits.

Company

Asana provides a platform for human and AI collaboration used by teams worldwide to manage important goals and work.

What you will do

• Define and own the research agenda around priority product and business questions, translating findings into strategic decisions.
• Lead a mixed-method research practice spanning UX Research and Quantitative Market Research.
• Partner with Product Design, Product Management, Data Science, Engineering, business, and marketing leadership.
• Hire, develop, and retain a high-performing research team while building a culture of craft, curiosity, accountability, and mentorship.
• Lead the adoption and operational guidelines of modern AI tools to improve research velocity and coverage while maintaining rigor.
• Own the Beta program, usability framework, research tooling, panel management, knowledge management, and recruitment infrastructure.

Requirements

• Proven experience leading and scaling user research teams in complex product environments.
• Deep expertise in qualitative and quantitative mixed-method research.
• Track record of connecting user and market insights to product strategy, roadmap decisions, and business outcomes.
• Experience with complex B2B or B2B2C products involving multiple user types and stakeholder audiences.
• Strong executive presence and ability to communicate complex findings through clear, compelling narratives.
• Experience building operational infrastructure, recruitment frameworks, and team structures from the ground up, plus familiarity with AI tools and emerging research methodologies.

Culture & Benefits

• Office-centric hybrid culture with global collaboration across more than 13 offices.
• Mental health, wellness, and fitness benefits.
• Career coaching and professional support.
• Inclusive family-building benefits.
• Long-term savings or retirement plans.
• In-office culinary options and support for dietary preferences.