Workplace Experience Coordinator (AI)

Location: Vancouver, BC; on-site five days per week

Base salary: CA$55K–CA$65K annually

Company

hirify.global provides a digital identity verification platform that helps organizations onboard customers, reduce costs, and combat fraud across 195 countries.

What you will do

• Manage the front-of-house experience, including visitors, candidates, vendors, calls, correspondence, the shared inbox, visitor logs, and badges.
• Run daily office operations through facilities walkthroughs, meeting room and kitchen checks, supply ordering, inventory, receipt reconciliation, and maintenance coordination.
• Coordinate vendors, equipment and swag shipments, onboarding and anniversary orders, and courier logistics through FedEx, DHL, and other services.
• Plan and deliver office events, ERG and wellness programming, team lunches, and monthly happy hours with the Workplace Experience Lead.
• Chair the Health and Safety Committee and maintain safety practices, training, documentation, budgets, invoices, onboarding and offboarding records, and recurring reports.
• Use AI assistants to triage and summarize the shared inbox, draft communications, create reports, and improve workflows securely and responsibly.

Requirements

• Bachelor of Business Administration or equivalent experience.
• 2–4 years of experience in hospitality, facilities, office coordination, reception, or administrative support.
• Experience with inventory and supply management, vendor coordination, invoice and budget tracking, courier logistics, event planning, and recurring reporting.
• Warm and professional communication, strong organization, calm prioritization, and flexibility in a changing office environment.
• Proficiency with Google Workspace, Slack, Zoom, Navan, and courier portals such as FedEx and DHL.
• Ability to remain on your feet for extended periods and lift up to 50 lb; CPR-C and AED certification or willingness to obtain certification.

Nice to have

• Experience using AI assistants such as Claude or Gemini to draft, summarize, and organize work.
• Facilities or building operations experience, including property management, maintenance, repairs, and access coordination.
• Hospitality, concierge, or events experience and knowledge of Vancouver restaurants and venues.

Culture & Benefits

• Full-time permanent employment with health, dental, vision, retirement matching, paid time off, parental leave, and an annual education and training stipend.
• Collaborative, inclusive, and people-focused workplace with employee resource groups.
• Weekly lunches, social events, wellness workshops, Headspace access, and office amenities such as lounges, gyms, and parent rooms where available.

Hiring process

• 30-minute recruiter interview.
• 45-minute hiring manager interview followed by a 60-minute panel interview.
• 30-minute final leadership interview.