Product Designer

Location: Remote-Flex in North Carolina, United States, with virtual work and a few in-office visits each year; onsite expectations depend on distance from the Durham headquarters.

Salary: $81,068–$129,708 annually, plus an annual incentive bonus and benefits.

Company

hirify.global delivers health care coverage and services with a focus on improving health care delivery and supporting the community.

What you will do

• Advocate for end users while balancing business goals, operational needs, and technical constraints.
• Lead user experience design for multiple large-scale projects and complex business applications.
• Plan and conduct user research, contextual inquiries, surveys, usability tests, and site visits.
• Translate business requirements and functional specifications into information architecture, user interfaces, interaction designs, wireframes, and user flows.
• Evaluate designs throughout the development lifecycle and drive UX standards and process improvements.
• Present recommendations to stakeholders, including director- and VP-level leaders, and collaborate with developers, product leaders, operational teams, and Web Experience specialists.

Requirements

• Bachelor’s or advanced degree where required, or 5+ years of related experience in lieu of a degree.
• 3+ years of experience in a related field.
• Experience with user experience design for business applications, workflow challenges, and operational processes.
• Ability to work in the United States, with the role based in North Carolina and requiring occasional in-office visits.
• Ability to work independently, manage priorities, and influence cross-functional decisions.

Nice to have

• Experience with Smart Desktop.
• Experience designing B2B or enterprise applications.
• Knowledge of business process mapping, workflow optimization, and operational efficiency practices.
• Experience with Salesforce-based applications.
• Exposure to AI-enabled products, digital assistants, or intelligent workflow solutions.

Culture & Benefits

• Remote-Flex work with intentional in-person connection and a few office visits each year.
• Work-life balance, flexibility, and autonomy.
• Medical, dental, and vision coverage with health and wellness programs.
• Parental leave, adoption assistance, and surrogacy assistance.
• Career development programs and tuition reimbursement.
• 401(k) match, annual company contribution, paid time off, and competitive health benefits.