6 часов назад
Senior Account Director
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Account Director (AI and Technology Services): Managing strategic enterprise accounts and expanding technology services relationships with an accent on executive engagement, account planning, and commercial growth. Focus on building multi-threaded C-level partnerships, identifying AI and cloud expansion opportunities, forecasting revenue, and protecting long-term customer success.
Location: San Salvador, El Salvador
Company
designs, builds, and scales AI-powered solutions across software development, cloud, data, and artificial intelligence.
What you will do
- Own strategic enterprise accounts, revenue targets, retention, and long-term customer growth.
- Develop account growth plans and identify upsell and cross-sell opportunities across AI solutions, software engineering, cloud services, data and analytics, cybersecurity, product development, and managed services.
- Build trusted relationships with C-level executives, business leaders, and senior technology stakeholders.
- Lead QBRs, executive reviews, strategic planning sessions, and technology roadmap discussions.
- Manage expansion pipelines, forecasts, renewals, negotiations, CRM data, and revenue reporting.
- Partner with Delivery, Customer Success, Recruiting, and Executive Leadership to resolve escalations, reduce churn, and maximize customer value.
Requirements
- 8+ years of experience in Account Management, Enterprise Sales, Client Services, or Strategic Customer Success.
- 5+ years managing enterprise technology services accounts.
- Proven success growing multi-million-dollar accounts through upselling, cross-selling, renewals, and expansion.
- Experience with strategic account planning, C-level relationship management, commercial negotiation, forecasting, and pipeline management.
- Strong understanding of software development, Agile delivery, cloud technologies, AI, and digital transformation.
- Advanced or fluent English and Spanish proficiency, C1+ in both languages.
Nice to have
- Experience in a nearshore software development company or with Fortune 1000 accounts.
- Knowledge of AWS, Azure, Google Cloud, data platforms, and generative AI.
- Familiarity with MEDDICC, Challenger, or Value Selling methodologies.
Culture & Benefits
- AI-native environment focused on scalable products and business transformation.
- Values include empowering excellence, collaborative teamwork, respect, transparency, and efficient communication.
- Opportunities to learn quickly, take ownership, and work across design, development, cloud, data, and AI.
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